Karee Whittaker
Freeport,NY
Summary
Experienced with conducting surveillance and managing access control to prevent unauthorized entry. Utilizes strong observational skills to identify and address potential security threats effectively. Knowledge of emergency response procedures, ensuring swift and appropriate action during incidents.
Overview
8
8
years of professional experience
Work History
Customer Service Representative
McDonald's
Freeport, NY
06.2018 - 04.2019
- Delivered exceptional customer service, resolving inquiries and complaints efficiently.
- Trained and mentored new team members on operational procedures and customer engagement strategies.
- Streamlined order processing, enhancing workflow and reducing wait times for customers.
- Assisted in maintaining cleanliness and organization of dining areas to ensure a pleasant environment.
Security Officer
Allied Universal Security Services
Uniondale, NY
01.2020 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted routine patrols to identify potential security risks or hazards.
- Responded promptly to incidents, ensuring swift resolution and reporting.
- Assisted in enforcing access control procedures for visitors and staff.
- Documented daily activities and incidents in detailed reports.
- Provided support during emergency situations, following established protocols.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Education
No Degree - Criminal Justice
Nassau Community College
Garden City, NY06-2028
High School Diploma -
Freeport High School
Freeport, NY06-2019
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Access control
- Conflict de-escalation
- Customer service
- Data entry
- Critical thinking
- Active listening
- Microsoft Excel
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Security Officer
Allied Universal Security Services
01.2020 - Current
Customer Service Representative
McDonald's
06.2018 - 04.2019
No Degree - Criminal Justice
Nassau Community College
High School Diploma -
Freeport High School