Kareem Bell
Woodbridge,VA
Summary
Enthusiastic about learning the IT field inside and out. Pursues opportunities to learn new skills and contribute to group success.
Overview
21
21
years of professional experience
Work History
Truck Driver
Fedex Freight - Class A
Manassas, Virginia
02.2022 - Current
- Conducted pre-trip and post-trip inspections for vehicle safety compliance.
- Transported goods to and from specified destinations in accordance with delivery schedules.
- Communicated effectively with dispatch to coordinate pickup and delivery schedules.
- Developed strong relationships with clients through effective communication skills, and consistent reliability in delivering their goods safely and promptly.
- Assist in training new drivers on company procedures, route navigation, and safe driving practices.
- Collaborated with dispatch teams to coordinate schedules and resolve and delivery issues efficently.
Truck Driver
Mondelez International
Manassas, Virginia
11.2018 - 02.2022
- Conducted pre-trip and post-trip inspections for vehicle safety compliance.
- Loaded and unloaded freight using appropriate handling techniques and equipment.
- Provided excellent customer service during freight delivery interactions.
- Transported goods to and from specified destinations in accordance with delivery schedules.
Service Rep/Inventory Specialist
Meridian Imaging Solutions
Alexandria, VA
02.2005 - 11.2018
- Configured hardware/software, and devices to setup workstations for employees.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Provided excellent customer service by addressing customer needs in a timely fashion.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong product knowledge.
- Assisted in training new staff on company policies and customer service protocols.
Education
Northern Virginia Community College
Manassas, VA01-2023
Skills
- Customer support
- Problem solving abilities
- Team collaboration
- Strong work ethic
- Dependable and reliable
- Excellent Communication
- Able to learn new software quickly
Volunteer work
As an IT technician at the Goodwill of Greater Washington. As a volunteer technician, I was able to assist in providing comprehnsive technical support; installing and configuring network printers, computers, and helping to clear help tickets. Maintenance of Point-of-Sale (POS) systems, running Cat 6 network cabling infrastructure, managing office applications, and troubleshooting. Adhered to security protocols and documentation.
Timeline
Truck Driver
Fedex Freight - Class A
02.2022 - Current
Truck Driver
Mondelez International
11.2018 - 02.2022
Service Rep/Inventory Specialist
Meridian Imaging Solutions
02.2005 - 11.2018
Northern Virginia Community College