Kareem Bobb
Tampa,FL
Summary
Skilled insurance agent with focus on customer service and policy management. Experience includes building client relationships, advising on coverage options, and maintaining up-to-date knowledge of industry changes. Strong problem-solving skills combined with ability to negotiate successfully have consistently contributed to team success. Noted for bringing creative solutions to complex situations in past roles.
Overview
10
10
years of professional experience
Work History
Insurance Agent
Tranzact Insurance Solutions
Tampa, FL
05.2024 - 01.2025
- Educated customers on the importance of maintaining adequate insurance coverage.
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Explained complex technical terms related to insurance plans in simple language for easy understanding.
- Gathered detailed information from customers prior to offering quotes or making recommendations.
- Delivered comprehensive insurance solutions while working remotely.
CDL Truck Driver
Covenant Transport
Chattanooga, TN
04.2023 - 01.2024
- Inspected trailers for proper functioning of brakes, lights, signals, tires and other safety equipment.
- Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
- Provided customer service when delivering freight by answering questions related to products being delivered.
- Conducted comprehensive training sessions, ensuring adherence to safety protocols and company standards.
Claims Agent
Aflac
Tampa, FL
01.2022 - 02.2023
- Handled modification and updating of policies.
- Documented all activities related to each claim within the appropriate system database.
- Drafted statements of loss to summarize payments, underlying policy coverages and damages.
- Prepared and evaluated CRM reports to identify problems and areas for improvement.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Performed claims processing and customer service tasks efficiently while working remotely.
(Hybrid) Administrative Assistant
HNC Properties
Tampa , FL
01.2015 - 01.2022
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Conducted research on various topics as requested by management.
- Greeted visitors and provided general information about the company.
- Supported administrative functions to ensure smooth office operations.
- Provided administrative support to enhance workflow and productivity.
- Assisted with various administrative tasks to maintain organizational efficiency.
- Executed administrative duties effectively in a remote work environment.
Education
High School Diploma -
Wharton High
Tampa, FL08-2011
CDL License -
Road Master
Tampa 2-40 Health Insurance License. Agent Number( 21210289) -
Insurance License
Tampa, FLSkills
- Customer follow-up
- Client assessment
- Operations management
- Upselling
- Customer service
- Regulatory compliance
- Self-motivation and discipline
- Hazardous materials handling
- Transportation safety
Timeline
Insurance Agent
Tranzact Insurance Solutions
05.2024 - 01.2025
CDL Truck Driver
Covenant Transport
04.2023 - 01.2024
Claims Agent
Aflac
01.2022 - 02.2023
(Hybrid) Administrative Assistant
HNC Properties
01.2015 - 01.2022
High School Diploma -
Wharton High
CDL License -
Road Master
2-40 Health Insurance License. Agent Number( 21210289) -
Insurance License
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