Kareem Hinds
Brooklyn
Summary
Professional with extensive experience in case management, community liaison, and team supervision, seeking to utilize skills and hands-on experience to strengthen operations
Overview
14
14
years of professional experience
Work History
Congregate Care Specialist
Administration for Children's Services, ACS
07.2025 - Current
- Facilitated client support initiatives, fostering a positive care experience and increasing satisfaction levels.
- Conducted comprehensive assessments of client needs and preferences to create customized care plans.
- Engaged with healthcare teams to streamline communication processes and support uninterrupted care services.
- Delivered comprehensive training on client engagement strategies and safety protocol adherence for new team members.
CASE MANAGER SUPERVISOR
Housing Works Justice Initiative
09.2022 - 07.2025
- Document case management activities in accordance with agency guidelines
- Conducting Initial Comprehensive assessments for client needs and support systems
- Evaluating Client needs in order to provide a personalized Plans
- Helping clients with applying for Housing vouchers
- Ensuring Clients Compliance with medication and care plans
COMMUNITY LIAISON
HHC Community Care
08.2016 - 09.2022
- Perform related tasks as assigned
- Document case management activities in accordance with agency and funder guidelines
- Provide supportive counseling to strengthen his/her ability to make appropriate decisions
- Covid-19 contact tracing
- Accompanied clients to medical appointments
- Scheduling appointments and connecting clients to Primary care doctors
CASE MANAGER SUPERVISOR
Brightpoint Health
09.2013 - 08.2016
- Assisted client with social services
- Organized and maintained a safe living environment
- Planned and assisted clients with applying for housing
- Assisted and help clients located food pantries
- Performed and documented all interactions
- Accompanied clients to medical, housing & employment appointments
MENTOR/ASSISTANT ORGANIZER
Hip Hop for Life
09.2011 - 09.2013
- Organized events
- Set up meetings for staff and clients to collaborate on ideas
- Served as a Mentor for troubled youth
- Assisted with educational studies
Education
Bachelor of Science - Human Services
City Tech
Brooklyn, NY05.2026
Skills
- Case Management (Expert)
- Microsoft Word
- Microsoft Excel
- PowerPoint
- Customer Service
- Time Management
- Typing
- Documentation
- Counseling
- Team Leadership
- Client Assessment
- Healthcare Coordination
LANGUAGES
English (Native)
Timeline
Congregate Care Specialist
Administration for Children's Services, ACS
07.2025 - Current
CASE MANAGER SUPERVISOR
Housing Works Justice Initiative
09.2022 - 07.2025
COMMUNITY LIAISON
HHC Community Care
08.2016 - 09.2022
CASE MANAGER SUPERVISOR
Brightpoint Health
09.2013 - 08.2016
MENTOR/ASSISTANT ORGANIZER
Hip Hop for Life
09.2011 - 09.2013
Bachelor of Science - Human Services
City Tech