Kareen Rickey
Costa Mesa,CA
Summary
Dedicated professional with strong customer service and POS transaction skills. Experienced in managing sales returns and special orders to enhance customer satisfaction.
I also have over 10 years experience in retail management working for large companies, such as the Broadway, Robinsons-May, and Nordstrom.
I also have over 25 years experience being an administrative assistant/executive assistant for some major companies like the Boeing company.
Overview
7
7
years of professional experience
Work History
Customer Service/Cashier
The Home Depot, Inc.
Costa Mesa, CA
09.2018 - 04.2025
Oversaw front-end cashier duties, executing all POS transactions accurately.
Managed customer service operations, handling sales returns and special orders efficiently.
Directed customers to correct aisles and supervised self-checkout lanes for optimal service.
- Answered incoming phone calls and transferred inquiries to appropriate departments promptly.
- Supervised outside garden section, provided guidance to customers on plant selection.
- Collaborated effectively with diverse coworkers to achieve team goals and resolve product-related issues.
Education
High School Diploma -
Villa Park High School
Villa Park, CA06-1977
Skills
- Customer service
- POS transactions
- Returns management
- Special orders processing
- Inventory oversight
- Product knowledge application
- Effective communication with co-workers and customers
Highlights
- Adaptable, self-directed professional with a positive attitude and a proven track record of collaborating effectively within team environments.
Timeline
Customer Service/Cashier
The Home Depot, Inc.
09.2018 - 04.2025
High School Diploma -
Villa Park High School