Proven problem-solver and team collaborator, Significantly enhanced customer satisfaction and reduced delivery errors at Stress Free Taxes and Notary Corp. Skilled in workplace safety and customer service, I consistently met tight deadlines and maintained high-quality standards across various roles, including a critical fire safety position at AM/NS Calvert, ensuring compliance and reducing fire risks.
Overview
6
6
years of professional experience
Work History
Mail Clerk
Stress Free Taxes and Notary Corp
Mobile, AL
12.2023 - Current
Safeguarded sensitive information through proper handling of confidential correspondence according to company policies.
Reduced delivery errors by diligently sorting and categorizing mail according to recipient names, departments, and zip codes.
Enhanced customer satisfaction through timely and accurate mail distribution within the organization.
Maintained a well-organized mailroom, ensuring easy access to materials and efficient workflow for staff members.
Labeled packages with clear, correct information to reduce mailing errors.
Weighed letters and packages and calculated costs based on classification, weight, and destination.
Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Packaging Operator
Diversified Food and Seasoning
Theodore, AL
03.2023 - 11.2023
Communicated effectively with team members and supervisors to address any concerns or issues that arose during daily operations.
Labeled, recorded, and inspected packaging to prepare for shipment or storage.
Managed multiple tasks simultaneously while meeting tight deadlines, maintaining high-quality standards in all aspects of work performed.
Ensured proper labeling of packages according to regulatory requirements, avoiding potential fines or product recalls due to noncompliance.
Fire Watch
AM/NS Calvert
Calvert, AL
05.2022 - 10.2022
Helped maintain compliance with OSHA regulations regarding fire safety measures onsite.
Performed visual inspection of work area and evacuated operations and summoned authorities if hazardous conditions detected.
Performed daily equipment checks, ensuring that all necessary firefighting tools were readily available when needed.
Reduced fire risks by promptly reporting incidents and unsafe conditions to the appropriate personnel.
Unloader
Wal-Mart Distribution Center
Theodore, AL
04.2021 - 02.2022
Assisted other team members in navigating large loads.
Unloaded packages with care and placed in proper staging area.
Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
Loaded packages onto pallets and into staging areas as directed.
Cashier
Taco Bell
Mobile, AL
04.2019 - 03.2020
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.