Karelly Ledezma
Mission
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Hardworking and motivated professional with several years of experience and record of success in industry. Solid history balancing team performance, customer service targets and business objectives. Dedicated to working closely with employees to maximize productivity and optimize procedures. Decisive leader with good planning and organizational skills.
Overview
12
12
years of professional experience
2016
2016
years of post-secondary education
Work History
Manager
Chick-fil-A
Palmhurst
07.2020 - Current
- Supervised daily operations to ensure quality service and food safety standards.
- Trained and mentored team members on customer service best practices.
- Managed inventory and supplies to maintain operational efficiency.
Cashier
Dollars general
Mission
04.2019 - 04.2020
- Processed customer transactions efficiently and accurately.
- Managed cash register and balanced daily cash drawers.
- Assisted customers with product selection and inquiries.
Team Member
Whataburger
Mission
03.2013 - 04.2019
- Prepared and assembled food orders for customers efficiently.
- Maintained cleanliness and organization of work area throughout shifts.
- Provided excellent customer service by addressing inquiries and concerns.
Education
Juarez Lincoln H.s
Mission , TexasSkills
- Food safety
- Staff training
- Customer service
- Team leadership
- Conflict resolution
- Process improvement
- Effective communication
- Problem solving
- Attention to detail
- Decision making
- Employee motivation
- Clear communication
- Workforce management
Timeline
Manager
Chick-fil-A
07.2020 - Current
Cashier
Dollars general
04.2019 - 04.2020
Team Member
Whataburger
03.2013 - 04.2019
Juarez Lincoln H.s
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