Summary
Overview
Work History
Education
Skills
Languages
Timeline
SalesAssociate

Karem Montero

Miami,FL

Summary

Proven Sales Associate with a track record of exceeding sales goals, notably at WHSmith, by implementing strategic sales techniques and excelling in customer service. Skilled in inventory control and conflict resolution, adept at fostering client relationships and boosting sales figures by over 20%. Demonstrates exceptional verbal communication and goal-oriented focus. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

3
3
years of professional experience

Work History

Sales Associate

WHSmith
01.2023 - Current
  • Implemented sales strategies to maximize profits and achieve sales targets consistently.
  • Analyzed daily sales figures and developed strategies to increase sales.
  • Supported sales objectives, collaborating with sales team to identify opportunities for finance-related upsells.
  • Exceeded monthly sales goals by implementing effective sales strategies and techniques.
  • Alerted customers of department promotions and sales to increase overall departmental sales Number%.
  • Increased sales revenue by consistently meeting and exceeding sales targets.

Sales Associate

Navarro Pharmacy
05.2022 - 10.2022


  • Managed returns, exchanges and refunds in accordance with store policy.
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Resolved customer complaints with patience and understanding, restoring customer confidence.

Sales Floor

Ross Dress for Less
09.2021 - 12.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained a clean and organized sales floor, ensuring an efficient shopping experience for customers.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Assisted in inventory management, conducting regular counts and restocking merchandise as needed.
  • Communication with customers professionally and proactively to provide product information and advice.

Education

Psychologist -

Florida National University
Hialeah, FL

High School Diploma -

Southwest Miami Senior High School
Miami, FL
07.2021

Skills

  • Problem-Solving
  • Excellent people skills
  • Goal-Oriented
  • Exceptional customer service
  • Flexible Schedule
  • Verbal/written communication
  • Cash Register Operation
  • Stocking and Receiving
  • Client Service
  • Conflict Resolution
  • Store Opening and Closing
  • Product Sales
  • Sales expertise
  • Inventory Control
  • Sales Goals Attainment
  • Flexible Hours

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Sales Associate

WHSmith
01.2023 - Current

Sales Associate

Navarro Pharmacy
05.2022 - 10.2022

Sales Floor

Ross Dress for Less
09.2021 - 12.2021

Psychologist -

Florida National University

High School Diploma -

Southwest Miami Senior High School
Karem Montero