Karen Addoun
Saint Paul,MN
Summary
Dedicated Housing Specialist with experience in advocating for affordable housing options and managing housing projects. Skilled in leaseholder stewardship, project management, and budget control, with a proven track record of handling grant funding effectively. Committed to facilitating sustainable homeownership and addressing housing inequities through innovative approaches. Proficient in applicant processing, tracking, and closing.
Overview
18
18
years of professional experience
Work History
Housing Specialist
Rondo Community Land Trust
Saint Paul, MN
03.2023 - Current
- Responded to initial inquiries and corresponded with homebuyers, realtors, and public entities regarding Rondo homeownership programs.
- Conducted one-on-one, group, and virtual orientations/training sessions with homebuyers to ensure program comprehension.
- Managed applicant screening and guided applicants through the application and closing process, with a focus on underwriting files and assessing financial documents to ensure compliance with income qualification guidelines.
- Facilitated document acquisition for multiple funders, including MN Housing and HUD, as well as title insurance companies.
- Completed internal administrative tasks, including homeowner file creation and financial close-out.
- Oversee post-close rehab projects, managing budgets and timelines, and efficiently allocating grant funds.
Project Assistant
ABC Co.
Saint Paul, Minnesota
09.2019 - 05.2023
- Assessed company inventories and ordered needed project materials.
- Assisted with project budget development, tracked expenditures and organized financial documents.
- Facilitated communication between team members regarding project tasks and deadlines.
- Managed project calendars, adjusted timelines and adhered to deadlines.
- Assisted with coordination of daily activities for projects.
- Submitted job estimates.
- Submitted small business loans and grant requests.
- Assisted in property purchasing and closing.
- Pay invoices.
Patient Care Coordinator
Northwest Eye Clinic
St. Anthony , MN
11.2006 - 03.2023
- Collect patient data and document records of health conditions, hospitalizations, and lifestyle patterns in EHR platform.
- Apply and enforce the HIPAA laws, security regulations, and careful handling of sensitive patient information.
- Address patients' complaints-head on, investigate concerns and work with medical staff to devise solutions.
- Apply clinic templates in the practice management system.
- Implement daily schedule changes for surgery, clinic and laser into the practice management system in a timely manner.
- Manage physician calendars, time off requests, and templates.
- Implementation and super user of new Electronic medical record system.
- Training employees on new system interface.
Education
Bachelor of Arts - Criminal Justice
Metropolitan State University
Saint Paul, MN05.2021
Associate of Arts - General Studies
Anoka Ramsey Community College
Coon Rapids, MN05.2016
Skills
- Report development
- Sensitive material handling
- Program Evaluation and Improvements
- Housing Navigation
- Work Flow Planning
- Affordable Housing Advocacy
- Project Management
- Budget Control and Financial Management, including grant management
- Strong Communication and Interpersonal Skills
- Team Collaboration and Leadership
- Time Management and Organizational Skills
- Proficient in applicant processing, including obtaining financial documents, screening income documents, and issuing approvals into programs
- Attention to Detail
Accomplishments
- Recognized for fifteen years of outstanding performance and team contributions.
Timeline
Housing Specialist
Rondo Community Land Trust
03.2023 - Current
Project Assistant
ABC Co.
09.2019 - 05.2023
Patient Care Coordinator
Northwest Eye Clinic
11.2006 - 03.2023
Bachelor of Arts - Criminal Justice
Metropolitan State University
Associate of Arts - General Studies
Anoka Ramsey Community College
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