Highly successful Office coordinator proficient at executing financial administration, reporting, and scheduling functions. Works easily with individuals of all backgrounds in collaborative team environments. Skilled in tackling administrative and patient-oriented tasks in a fast pace environment.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Patient Benefits Specialist
Texas Oncology
01.2025 - Current
Check, and correct insurance edits that get denied in the process to claims.
Verify insurance for each patients account and document what is needed to collect.
Obtain referrals on accounts that require a PCP referral.
Schedule appointments ti meet with patients to assist for financial assistance if needed.
Obtain and organize files with all patients financial documents.
Call patient with any errors while verifying insurance. Change of insurance, Coordination of Benefits , and loss of coverage.
Contact patient with any estimates for imaging, and new regimens.
Meet with patients that have high balances on account and set up payment options.
Assist with patients that have questions on their insurance coverage and assist with any questions to pick a better plan for the patient.
Surgery Scheduler
National Partners in Healthcare
02.2024 - 12.2024
Schedule cases for our Anesthesia group.
Everything is remote, work out of emails from all different clinics in the Phoenix area.
Ensure all cases are put in correctly, especially at the facility where they are having surgery.
We also confirm all cases the day before, so all the doctors are aware of cases and where they will be going as their assignments.
Interact with the anesthesiologists daily.
We also send self-pay estimates to our billing department, and we have to note it so that we know the payment will be collected before surgery.
Surgical Technologist
Baptist St. Anthony's Hospital
12.2020 - 02.2024
Assists endoscopy team with patients who are having procedures at the facility
Responsible for cleaning patient care areas while demonstrating quick yet efficient room turnover
Other duties include endoscopic scop reprocessing and ensuring all equipment is working properly for the physician
Scheduler
Baptist St. Anthony's Hospital
03.2019 - 12.2020
Scheduled outpatient procedures for the facility
We gathered information from the doctor's offices, including the name of the procedure, diagnosis, and demographics.
Assist patients in setting up their appointments if they have received the order.
Coordinated the cancellation and rescheduling of procedures for both patients and clinics
XRAY TECH
Quail Creek Surgical Hospital
10.2018 - 01.2019
Assist in cases along with the surgeons, nurses, and anesthesia.
Control the C-arm for the surgeons when needed.
Took care of pre- and post-x-rays for inpatient and outpatient.
Served as the point person for sending images via PACS and editing
XRAY TECH
Baptist St. Anthony's Hospital
06.2018 - 10.2018
Conducted comprehensive X-ray examinations for patients admitted to the hospital, as well as those receiving treatment on an outpatient basis
Worked side by side with physician assistants, and other techs.
Worked also in fluoro procedures and setting up sterile trays for invasive procedures.
Provided constants with patients before any invasive case, also instructed the patients on what we would be doing beforehand.
Patient Care Technician
Baptist St. Anthony's Hospital
08.2015 - 10.2018
Worked closely with an interdisciplinary team.
Transcribed nurses and doctor's orders for critical care patients
Admitted patients from the ER, floor, and out-of-town.
Assist the nurses in helping with patient care, made trips to get blood, and dropped off labs for stat orders.
Registrar
Baptist St. Anthony's Hospital
03.2010 - 08.2015
Ensured efficient scheduling of patients for procedures
Managed phone-based payment processing
Verified benefits and obtained authorizations from insurance companies and doctors' offices as well.
Updated demographic information for improved accuracy.
Education
Associate of Science - Radiologic Technology
Amarillo College
Amarillo, TX
12.2017
High School Diploma - undefined
Springdale High School
Springdale, AR
05.1999
Skills
Bilingual
Composed and professional demeanor
Office support (phones, faxing, filing)
Adept multi-tasker
Close attention to detial
Familiar with most insurance carriers
Scheduling professional
Excellent verbal communication
Office management professional
Excellent problem solver
Medical terminology expert
Records maintenance professional
Patients referrals expert
Time management
Familiar with majority of ICD 10 codes and CPT codes