Karen Bever
Mesa,AZ
Summary
As an Insurance professional and Guest Services director, offering warm, friendly, knowledgeable information, attention to details, and assistance to our agents, insureds, and guests. By developing relationships that gave the sense of welcome, caring, and dependable environment with guaranteed follow-up.
Overview
50
50
years of professional experience
1
1
Certification
Work History
Guest Services/First Impressions Director
Broadway Christian Church
Mesa, AZ
01.2013 - 08.2023
- Managed scheduling and teamwork among greeters and ushers to ensure guests received a friendly reception every Sunday.
- Facilitated weekly outreach calls to enhance guest relations and gather feedback.
- Collaborated with church leadership and staff to devise innovative strategies addressing member needs.
- Coordinated room availability requests and Bible study scheduling to enhance women's ministry engagement and participation.
Underwriter
American Reliable Insurance
Scottsdale, AZ
01.2000 - 01.2013
- Conducted thorough underwriting of mobile home and homeowner personal catastrophe applications, ensuring compliance and risk management for independent agencies nationwide.
- Investigated and provided solutions for complaints received from the Department of Insurance, enhancing departmental reputation.
- Evaluated agency performance through detailed audits and delivered targeted training to improve service delivery.
Underwriter
Prudential Property and Casulty
Scottsale, AZ
05.1973 - 01.2000
- Reviewed auto and home applications to ensure compliance with company guidelines.
- Provided guidance to agents on home and auto policy details, ensuring accurate information dissemination.
- Established strong relationships with Prudential agencies by facilitating training programs. Enhanced information exchange to support operational effectiveness.
- Spearheaded recruitment and training initiatives for college graduates in underwriting roles.
Education
Bachelor of Arts - BUSINESS MANAGEMENT
UNIVERISTY OF PHOENIX
Phoenix, AZ05-1998
Skills
- Promotional support
- Risk management
- Customer service
- Problem-solving
Accomplishments
Completed CPCU - 1996 (Certified Property and Casualty Underwriter)
Certification
CPCU - 1996
Languages
English
Full Professional
Timeline
Guest Services/First Impressions Director
Broadway Christian Church
01.2013 - 08.2023
Underwriter
American Reliable Insurance
01.2000 - 01.2013
Underwriter
Prudential Property and Casulty
05.1973 - 01.2000
Bachelor of Arts - BUSINESS MANAGEMENT
UNIVERISTY OF PHOENIX