Karen Bisono
Paterson
Summary
Dynamic customer service professional with proven expertise at Glitz Beauty Bar Salon, excelling in cash handling and conflict resolution. Recognized for enhancing customer satisfaction through active listening and effective problem-solving. Committed to fostering positive relationships and training new staff, ensuring a reliable and efficient service environment.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Glitz Beauty Bar Salon
03.2022 - 09.2025
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Assisted clients with product selection, enhancing overall customer satisfaction and experience.
- Managed cash register operations, ensuring balanced drawers at shift end.
- Resolved customer inquiries and complaints promptly, fostering positive relationships.
- Provided training and support to new staff on operational procedures and customer service standards.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
Customer Service Representative
Glitz Beauty Bar Salon
03.2022 - 09.2025
- Assisted customers in resolving inquiries and issues efficiently.
- Learned and utilized customer service software to track interactions and feedback.
- Provided support during high-volume periods, ensuring timely response to customer needs.
- Maintained accurate records of customer interactions for future reference and analysis.
Education
High School Diploma -
International High School
Paterson, NJ06.2025
Skills
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Customer complaint resolution
- Cash handling
- Cash register operation
- Cash management
- Product knowledge
- Customer focus
- Payment processing
- Cash handling expertise
- Customer inquiries
- Merchandise restocking
- Time management
- Attention to detail
- Multitasking and organization
- Adaptability and flexibility
- Phone etiquette
- Conflict resolution
- Basic math
- Cultural awareness
- Stress management
- Calm demeanor
- Positive and professional
- Telephone management
- Customer assistance
- Reliable and responsible
- Honest and dependable
- Adaptable and flexible
- Cleaning and sanitizing
- Team collaboration
- Creative thinking
- Cooperative attitude
- Active listening
- Order taking
- Team leadership
- Basic mathematics
- Cash register systems
- Product restocking
- Cash register operations
- Employee training
- Policies and procedures
- Relationship building
- Customer relations
- Problem-solving
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Glitz Beauty Bar Salon
03.2022 - 09.2025
Customer Service Representative
Glitz Beauty Bar Salon
03.2022 - 09.2025
High School Diploma -
International High School
Similar Profiles
Ciara BushCiara Bush
Hair Stylist/Receptionist at Glitz And Glam Beauty BarHair Stylist/Receptionist at Glitz And Glam Beauty Bar
Cameron MooreCameron Moore
Licensed Massage Therapist at Beauty Bar Salon and Day SpaLicensed Massage Therapist at Beauty Bar Salon and Day Spa
Alex GallegosAlex Gallegos
Managing Bartender at Beauty Bar Salon + LoungeManaging Bartender at Beauty Bar Salon + Lounge
Cyrane MitchellCyrane Mitchell
Patient Care Technician at Valley HospitalPatient Care Technician at Valley Hospital
Christopher VasquezChristopher Vasquez
Maintenance Technician at Double Tree Hilton HotelMaintenance Technician at Double Tree Hilton Hotel