Summary
Work History
Education
Skills
Certification
Timeline
GeneralManager
Karen Boldt

Karen Boldt

Alden,NY

Summary

Dedicated and professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges. Enthusiastic and eager to contribute to team success through hard work, attention to detail, motivated to learn, grow and excel.

Work History

Claims Adjudicator

Navient Solutions
Arcade, NY
02.2020 - 07.2022


  • Investigated high volume of unemployment claims to determine validity for proof of employment in the correct time frame for approval or denial accounts.
  • Communicated with clients to explain policy coverage and regulations.
  • Examined photographs and statements.
  • Collaborated with team members and management to meet goals.
  • Conducted day-to-day administrative tasks to maintain information files and process paperwork.

ER Technician

Erie County Medical Center
Buffalo, NY
08.2020 - 02.2022
  • Collected basic samples, labeled specimens properly and transferred to laboratory for testing.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring and non-invasive blood pressure monitoring systems.
  • Followed all hospital policies and procedures and complied with local, state and federal agency and accrediting body guidelines.
  • Safely transported patients by wheelchair, stretcher or bed to other units.
  • Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
  • Assisted doctors with examinations of patients by taking vital signs and drawing blood.
  • Decontaminated and sanitized all equipment, instruments and supplies.

Emergency Medical Technician

AMR
Buffalo, NY
01.2019 - 08.2020
  • Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
  • Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
  • Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
  • Communicated with lucid patients to gather incident and medical history information.
  • Communicated with patients about pain, comfort and needs during transportation and preliminary medical care.

Non Emergency Medical Transportation

Superior Way
Buffalo, NY
03.2017 - 10.2018
  • Successfully operated GPS devices, radios, and cellular devices to optimize route and maintain dispatch communications.
  • Effectively communicated with dispatch to schedule transport progression and receive new orders.
  • Achieved daily preparation for vehicle inspections prior to travel.
  • Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
  • Transported patients to assigned medical facilities, enabling secure delivery to appropriate departments.

Education

High School Diploma - General Studies

Penn Foster Career School
Scranton, PA
04.2014

Skills

  • Critical Thinking
  • Spreadsheet Tracking
  • HIPAA Regulations
  • Customer Satisfaction
  • Superior Customer Service
  • Unemployment Claims

Certification

.BLS/CPR CERTIFIED

. CERTIFIED EMT

Timeline

ER Technician

Erie County Medical Center
08.2020 - 02.2022

Claims Adjudicator

Navient Solutions
02.2020 - 07.2022

Emergency Medical Technician

AMR
01.2019 - 08.2020

Non Emergency Medical Transportation

Superior Way
03.2017 - 10.2018

High School Diploma - General Studies

Penn Foster Career School

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Karen Boldt