Claims Adjudicator
Navient Solutions
Arcade, NY
02.2020 - 07.2022
- Investigated high volume of unemployment claims to determine validity for proof of employment in the correct time frame for approval or denial accounts.
- Communicated with clients to explain policy coverage and regulations.
- Examined photographs and statements.
- Collaborated with team members and management to meet goals.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.