Karen Brice
Avon Park,FL
Summary
Dynamic Medical Office Coordinator with expertise in insurance verification and prior authorization management at Cardiology Specialist of North Texas. Proven ability to enhance patient satisfaction through exceptional customer service and effective communication. Proficient in CPT, ICD-10, and HIPAA compliance, ensuring seamless coordination of referrals and timely resolution of insurance inquiries.
Overview
17
17
years of professional experience
Work History
Medical Office Coordinator
Cardiology Specialist of North Texas
03.2009 - Current
- Verify and update insurance in the ECW program.
- Collaborate with schedulers and nurses to ensure seamless communication regarding prior authorization for testing and procedures.
- Contacted PCP for specialist insurance referral.
- Submitted a prior authorization request with supporting documentation by fax or insurance website (Availity, UHC, Cohere, Evolent, etc.).
- Experience in calling various insurance companies to initiate and check the status of prior authorization requests.
- Communicated with patients, insurance companies, and providers through phone calls and emails.
- I work independently and complete assigned work in a timely manner.
- Provided exceptional customer service to patients, addressing concerns promptly and professionally.
Education
High School Diploma -
Sebring High School
Sebring, FLNo Degree - Medical Coding
Medical Coding Program In Medical Coding North Texas Profess
Dallas, TxSkills
- Insurance verification
- Prior authorization management
- Referral coordination
- Knowledge of CPT, ICD-10 and HIPPA
- Proficient working with Microsoft Office
Timeline
Medical Office Coordinator
Cardiology Specialist of North Texas
03.2009 - Current
High School Diploma -
Sebring High School
No Degree - Medical Coding
Medical Coding Program In Medical Coding North Texas Profess