Muibat Rahman
Summary
Healthcare professional with experience in medical office coordination, patient access, and case management. Strong background in insurance verification, authorizations, EMR systems, and high-volume patient support. Proven ability to coordinate care efficiently while delivering excellent patient service.
Professional medical coordinator with extensive experience in managing office operations and patient interactions. Skilled in administrative tasks and improving office efficiency, consistently supporting team collaboration and adapting to changing needs. Recognized for excellent organizational skills and effective communication abilities.
Overview
5
5
years of professional experience
Work History
Medical Office Coordinator
Texas Back Institute
12.2022 - Current
- Coordinate patient imaging and pain management injection workflows
- Verify insurance eligibility, benefits, and authorizations
- Maintain accurate patient records in compliance with HIPAA
- Serve as primary contact for patient inquiries and scheduling
- Collaborate with clinical staff and assist with staff training
Front Desk Coordinator
Methodist McKinney Hospital / Edge Physical Therapy
04.2022 - 10.2022
- Manage patient check-in/check-out in a fast-paced healthcare setting
- Collect copays and payments; reconcile daily transactions
- Process referrals and complete authorization requirements
- Support smooth patient flow and front office operations
- Coordinated patient scheduling, ensuring efficient use of resources and timely appointments.
Case Manager
RemX - McKesson / Merck Access Program
01.2021 - 01.2022
- Conduct benefit investigations for Medicare, Medicaid, and commercial plans
- Verify coverage and eligibility for specialty medications
- Handle high call volumes while maintaining accuracy
- Utilize ROAR, Five9, Microsoft Teams, and internal systems
Education
Business & Healthcare Management - Health Care Management
DeVry University
ChicagoInformation Word Processing Certification -
Chicago Vocational Career Academy
Skills
- Patient Access
- Insurance Verification
- Prior Authorizations
- Referrals
- Case Management Support
- Imaging & Pain Management Coordination
- Payment Collection & Reconciliation
- Medical Records Management
- EMR: Epic
- EMR: iBAX
- EMR: Medical Manager
- Microsoft Teams
- Microsoft Office
- HIPAA Compliance
- Customer Service
- High-Volume Call Handling
- HIPAA compliance
- Patient scheduling
- Insurance verification
- Office management
- Healthcare administration
- Customer service
- Electronic health records
- Office procedures
- Project management
Timeline
Medical Office Coordinator
Texas Back Institute
12.2022 - Current
Front Desk Coordinator
Methodist McKinney Hospital / Edge Physical Therapy
04.2022 - 10.2022
Case Manager
RemX - McKesson / Merck Access Program
01.2021 - 01.2022
Business & Healthcare Management - Health Care Management
DeVry University
Information Word Processing Certification -
Chicago Vocational Career Academy
Personal Information
Title: Healthcare Administration