Karen Brown
Groveland,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Cashier / Customer Service Representative
Don Mealey Chevrolet
Clermont, Florida
04.2022 - 08.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Printed repair orders, parts invoices, bills, and itemized lists to show the amount due and collected from customers in cash, check, or authorized charge account
- Maintained knowledge and understanding of extended service policies to accurately process extended warranty payments for repair orders
- Operated cash register to record transactions accurately and efficiently
- Performed cash, card, and check transactions to complete customer purchases
- Learned duties for various positions and provided backup at key times
- Successfully maintained clean, valid driver's license and access to reliable transportation
- Maintained energy and enthusiasm in a fast-paced environment
- Collected down payments via cards, check, and cash and issued receipts for customer and salesmen.
- Managed over 20 customer calls per day and routed them to the correct departments or people.
Assistant Project Manager
Team K5 Permitting & Consulting
Clermont, Florida
09.2021 - 03.2022
- Keep track of each permit submitted to multiple Building Departments - Update the portal on the status of each project - Download paperwork sent from clients to the Google Drive - Inputting new jobs sent from client into a portal - Using Google Drive to store and create folders for the paperwork needed for the permitting process
- Contact client if we are in need of any additional forms or paperwork for permitting process - Submit for residential permits specifically for windows and doors with impact via electronically on each Building
- Departments portals- Record Notice of Commencements via electronically using a program called "Simplifile"
- Partnered with project team members to identify and quickly address problems.
Office Assistant
Clermont Mowers And Equipment
Clermont, Florida
04.2021 - 09.2021
- Provided expert clerical support by handling a wide range of routine and special requests efficiently - Made sure that business records were up to date by updating customer information on a regular basis - Routed incoming calls and wrote detailed messages to speed up response - Interacted professionally with customers by phone, email, or in person to provide information and direct them to the appropriate staff members - Managed a multi-line telephone system and greeted claimants during office visits - Was in charge of collecting payments, issuing receipts, and updating accounts to reflect new balances - Was in charge of scheduling pickups and deliveries of different equipment whether its new or needs service - Input each service request into the database under the correct customer - Parts ordering and inputting each parts order invoice into the database to be able to receive when the order came in - Receiving parts order and accordingly assigning to each job or customer that ordered it - Calling customers if their equipment is ready or if they have a part in that they ordered.
Fruit Expert
Edible Arrangements
Clermont, Florida
03.2020 - 03.2021
- Received incoming shipments and compared them to related documents to ensure order accuracy
- Was able to effectively respond to customer requests via phone and email, as well as answer questions, inquiries and placing orders
- Formed, taped, and lined cases for finished product packaging
- Was in charge of general cleaning and housekeeping, which included sweeping and mopping floors
- Clean and sanitize work areas, equipment, utensils, dishes, or silverware
- Prepare a fruit bouquet or box according to customers' orders or supervisors' instructions, following approved procedures
- Store food in designated containers and storage areas to prevent spoilage
- Wash, peel, and cut various fruits to prepare for serving
- Receive and store food supplies, equipment, and utensils in refrigerators, cupboards, and other storage areas
- Remove trash and clean kitchen garbage containers.
Office Clerical Aide
Calloway Roofing
Orlando, Florida
09.2019 - 02.2020
- Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer
- Operate office machines, such as photocopiers and scanners, voice mail systems, and personal computers
- Compile, copy, sort, and file records of office activities, business transactions, and other activities
- Deliver messages and run errands
- Created spreadsheets and PowerPoint presentations.
Assistant Daycare Teacher
Central Florida Dreamplex
Clermont, Florida
09.2018 - 09.2019
- Encouraged children to participate in classroom activities.
- Worked with parents and daycare management to address behavioral and learning issues.
- Maintained a positive demeanor to facilitate a stable, consistent environment.
- Ensured the safety and cleanliness of the toys and surfaces by sterilizing them.
- Helped the lead teacher with snack time, arts and crafts, and putting the kids to bed.
- Prepared nutritious foods and beverages for children based on dietary recommendations and personal preferences.
- Kept a kid-friendly environment by allowing them to participate in outdoor activities on a regular basis.
- Kept the classrooms clean by sterilizing and disinfecting the toys and surfaces used by the children.
- Was in charge of general housekeeping duties such as feeding, diapering, resting, and cleaning.
- Kept an eye on the entrances and exits to make sure the kids didn't wander too far away from the important areas.
- Finished the evening cleanup and closing duties in the classroom and play area.
Incorporated music and play into activities that were developmentally appropriate. - Sanitized dishes, tabletops, toys, and other frequently touched surfaces to prevent germs from spreading.
Education
High School Diploma -
Lake Minneola High School
Minneola, FL05.2020
Skills
- Credits and Refunds
- Cooperative Attitude
- Customer Transactions
- Cash Register Operation
- Sweeping and Mopping
- Payment Collection
- Monetary Transactions
- Adaptable and Flexible
- Professional Telephone Etiquette
- Updating Client Data
- Food and Beverage Preparation
Timeline
Cashier / Customer Service Representative
Don Mealey Chevrolet
04.2022 - 08.2022
Assistant Project Manager
Team K5 Permitting & Consulting
09.2021 - 03.2022
Office Assistant
Clermont Mowers And Equipment
04.2021 - 09.2021
Fruit Expert
Edible Arrangements
03.2020 - 03.2021
Office Clerical Aide
Calloway Roofing
09.2019 - 02.2020
Assistant Daycare Teacher
Central Florida Dreamplex
09.2018 - 09.2019
High School Diploma -
Lake Minneola High School
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