Summary
Overview
Work History
Education
Skills
Timeline
Server

Karen Cabral

Manteca,CA

Summary

Hardworking and reliable with strong ability to multi-task. Offering over 5 years of customer service. Highly organized, proactive and punctual with team-oriented mentality.

Overview

5
5
years of professional experience

Work History

Server

Vinum Wine Bar
Newark, CA
03.2023 - Current
  • Greet customers, answer questions and recommend specials to increase profits.
  • Check with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Develop rapport with guests and assist in generating repeat business by providing exceptional customer service.
  • Train new employees on restaurant procedures and plating techniques.
  • Promote desserts, appetizers and specials to optimize sales.

Server

Takoba
San Francisco, CA
09.2019 - 01.2023
  • Greeted customers promptly and in a friendly way.
  • Took orders and made recommendations based on preferences /allergies.
  • Checked up on tables periodically to ensure customers were satisfied.
  • Cleaned and reset tables for next customers.
  • Upsold alcoholic drinks.
  • Collected payments and took phone orders.

Server

Papito West
San Francisco, CA
08.2018 - 09.2019
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Upsold high-profit items such as appetizers and mixed drinks.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Bussed and reset tables, working efficiently to keep dining room and work areas clean.
  • Took customers orders, explained menu items and suggested appropriate options for food allergy sufferers.
  • Prepared beverages and filled food orders for customers.

Education

GED -

Stockton School For Adults
Stockton, CA
2011

Skills

  • Excellent time management
  • Quick learner
  • Bilingual
  • Excellent customer service
  • Detail-oriented
  • Problem-solver
  • Analytical
  • Organization

Timeline

Server

Vinum Wine Bar
03.2023 - Current

Server

Takoba
09.2019 - 01.2023

Server

Papito West
08.2018 - 09.2019

GED -

Stockton School For Adults

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Karen Cabral