Karen Cabral
Manteca,CA
Summary
Hardworking and reliable with strong ability to multi-task. Offering over 5 years of customer service. Highly organized, proactive and punctual with team-oriented mentality.
Overview
5
5
years of professional experience
Work History
Server
Vinum Wine Bar
Newark, CA
03.2023 - Current
- Greet customers, answer questions and recommend specials to increase profits.
- Check with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Develop rapport with guests and assist in generating repeat business by providing exceptional customer service.
- Train new employees on restaurant procedures and plating techniques.
- Promote desserts, appetizers and specials to optimize sales.
Server
Takoba
San Francisco, CA
09.2019 - 01.2023
- Greeted customers promptly and in a friendly way.
- Took orders and made recommendations based on preferences /allergies.
- Checked up on tables periodically to ensure customers were satisfied.
- Cleaned and reset tables for next customers.
- Upsold alcoholic drinks.
- Collected payments and took phone orders.
Server
Papito West
San Francisco, CA
08.2018 - 09.2019
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
- Upsold high-profit items such as appetizers and mixed drinks.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
- Bussed and reset tables, working efficiently to keep dining room and work areas clean.
- Took customers orders, explained menu items and suggested appropriate options for food allergy sufferers.
- Prepared beverages and filled food orders for customers.
Education
GED -
Stockton School For Adults
Stockton, CA2011
Skills
- Excellent time management
- Quick learner
- Bilingual
- Excellent customer service
- Detail-oriented
- Problem-solver
- Analytical
- Organization
Timeline
Server
Vinum Wine Bar
03.2023 - Current
Server
Takoba
09.2019 - 01.2023
Server
Papito West
08.2018 - 09.2019
GED -
Stockton School For Adults
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