Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Accomplishments
Websites
Karen Of All Trades
References
Timeline
Generic

Karen Cepil

Hazleton,PA

Summary

Detail-oriented Department Manager keeps employees and work area on-target with proactive management of day-to-day demands and unique customer and employee situations. Motivational employee leader and respectful conflict mediator skilled at promoting satisfaction and loyalty. Great interpersonal communication and multitasking abilities. Energetic, results-driven Department Manager committed to maintaining highest quality of customer excellence. Develops and implements innovative incentives to drive employee motivation. Adeptly navigates cost-concern and workforce-management issues to maintain streamlined operations. Dedicated Department Manager with undeniable service, employee development and interpersonal skills. Boasts more than [32] years of experience overseeing complex department-management tasks. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Belonged to and received awards for the Million dollar club as a department manager Ambitious, career-focused job seeker, anxious to obtain an entry-level Department Manager position to help launch career while achieving company goals.

Overview

26
26
years of professional experience
1
1
Certification

Work History

Cake Decorator, Department Manager

Walmart
Hazletwonship, PA
12.1997 - Current
  • Created custom cakes for special occasions such as weddings, birthdays, and anniversaries.
  • Stocked shelves with merchandise according to company standards.
  • Developed strategies to improve customer service and increase sales by 10% within 6 months.
  • Coached and trained new staff members, providing guidance on department policies and procedures.
  • Maintained up-to-date records of inventory levels for efficient ordering and stocking purposes.
  • Worked closely with sales associates to complete tasks.
  • Followed safety protocols and company processes and procedures.
  • Kept department on-target to meet sales and profit objectives by minimizing waste and pursuing revenue generation opportunities.
  • Exercised discretion and judgment in managing fast-paced environment adapting to change with sense of urgency.
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Delegated work to staff, setting priorities and goals.
  • Assigned work and monitored performance of project personnel.

DSD Receiver

Walmart
Hazleteonship, PA
12.1997 - Current
  • Received and processed product shipments in accordance with established procedures.
  • Inspected incoming merchandise for quality assurance, quantity accuracy, and adherence to customer specifications.
  • Identified discrepancies between shipment documents and actual contents of shipments.
  • Recorded receiving data into company system accurately and promptly.
  • Unloaded delivery trucks using appropriate tools and equipment.
  • Maintained cleanliness of warehouse receiving area.
  • Organized stockroom shelves according to item size, type, style, or product code.
  • Created labels for products received based on specific customer requirements.
  • Communicated with vendors regarding any damaged goods or shortages in orders received.
  • Assisted in the preparation of daily shipping and receiving reports as needed.
  • Verified counts against packing slips and invoices to ensure accuracy prior to accepting deliveries.
  • Collaborated with team members to prepare items for shipment per customer instructions.
  • Ensured all safety protocols were followed while operating forklift or other material handling equipment .
  • Resolved problems related to incorrect or damaged shipments from vendors in a timely manner.
  • Reviewed purchase orders for accuracy before stocking inventory onto shelves.
  • Responded quickly to emergency requests for materials from production areas.
  • Participated in physical inventories as needed by management staff.
  • Transported materials throughout facility manually or via powered industrial truck.
  • Built strong working relationships with delivery personnel and other store employees to optimize working conditions and support business success.
  • Checked in products from each DSD vendor, verifying correct quantities of specified items.

Education

High School Diploma -

West Hazleton Jr. Sr. High School
West Hazleton Pa.
06-1989

Skills

  • Cake Decoration
  • Food Safety
  • Icing Methods
  • Production and Processing
  • Quality Control
  • Design Methods
  • Food Production
  • Color Mixing Skills
  • Icing Preparation
  • Design Techniques
  • Stock Rotation
  • Glazing and Icing Application
  • Visual Merchandising
  • Cake Carving

Certification

i am forklift certified!

Affiliations

In my extra time after work I am a photographer! Of portrait photography, Sport photography Wedding photography etc. I work this in after a day of work or days off. I was chosen to be the photographer for Collaborative Autism Movement an organization near and dear to my heart where i work with kids with autism and photograph them during special times of the year! I volunteer my time alot for these special events.

Accomplishments

During my time as a Department Manager i have received awards one being the million dollar club received after hitting the 3 million dollar mark of sales. Department Manager of the month was another award given to me .

Websites

Karen Of All Trades

I have been in the retail business for 32 years! I love working with people  and the customers! I always want to make my work space fun and exciting but most of all productive! I have worked in all different areas of the Walmart so i pretty much can be put anywhere to handle any work situation.

References

References available upon request.

Timeline

Cake Decorator, Department Manager

Walmart
12.1997 - Current

DSD Receiver

Walmart
12.1997 - Current

High School Diploma -

West Hazleton Jr. Sr. High School

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Karen Cepil