Karen Christen
South San Francisco,CA
Summary
Results-driven Sales Professional with a strong background in driving sales and managing customer relationships. Expertise in commercial real estate as a Lease Consultant, focusing on negotiation and lease administration to enhance operational efficiency and asset management.
Overview
27
27
years of professional experience
Work History
Multi Site lease consultant
Equity Residential
Colman, CA
05.2023 - Current
- Managed lease agreements, ensuring compliance with company policies to protect organizational interests.
- Provided support throughout the entire leasing process from initial contact through closing.
- Facilitated leasing process for prospective tenants and guided property tours.
- Developed marketing materials that effectively showcased available properties, attracting prospective tenants.
- Collaborated with maintenance teams to promptly resolve tenant concerns, enhancing tenant satisfaction.
- Built strong relationships with residents to enhance community engagement.
- Maintained accurate records of all leasing activities including contracts, deposits.
Broker Associate
Vanguard Properties
01.2017 - 01.2019
- Guided clients in property selection based on market trends and personal needs.
- Developed comprehensive market analyses to inform pricing strategies for listings.
- Facilitated property transactions through effective client communication and negotiation.
Business Development Manager
Ryder Transportation
Phoenix, Arizona
01.2014 - 01.2015
- Identified and pursued potential clients, resulting in new sales.
- Managed new sales and growth initiatives, enhancing client retention in Phoenix Area.
- Oversaw all responsibilities as account manager, ensuring client satisfaction and service delivery.
Business and Customer Development Manager
Ryder Transportation
Hayward, California
01.2011 - 01.2014
- Accountable for the generation and management of new sales, growth and the retention of existing customer base for the San Francisco – Greater Bay Area, including the Hayward and Rohnert Park Branches.
- Achieved the 'Quota Buster' recognition for two consecutive years based on new accounts and total revenue.
- Successfully met the new account and revenue quota of 1.8M.
- Generated new sales and expanded existing customer base through targeted outreach.
- Manage all aspects of role of account manager.
Account Executive
Scully Truck Rental & Leasing
Hayward, California
01.2004 - 01.2011
- Generated new sales and retained existing customers through targeted strategies.
- Managed all aspects of account management for existing customers, ensuring satisfaction and loyalty.
- Successfully met all new account and revenue quotas.
- Named 'Salesperson of the Year' – three consecutive years.
- Achieved membership in Nationalease Masters Club in 2006, 2008, and 2009 by exceeding sales targets.
- Researched and established new lease accounts, expanding market presence.
- Provided qualified leads to Scully Distribution.
- Accountable for P&L, as well as Operations and Marketing.
Account Manager
Ryder Truck Rental
San Francisco, California
01.1999 - 01.2004
- Researched, solicited and established 100 new accounts.
- Consistently established 10 new Lease Accounts per year.
- Generated $200,000 in long-term revenue from new accounts.
- Accomplished Customer retention and all aspects of customer service.
- Awarded the 'Rental Account Manager of the Year' for the Western Region, 2004.
Education
CA Real Estate License -
San FranciscoTimeline
Multi Site lease consultant
Equity Residential
05.2023 - Current
Broker Associate
Vanguard Properties
01.2017 - 01.2019
Business Development Manager
Ryder Transportation
01.2014 - 01.2015
Business and Customer Development Manager
Ryder Transportation
01.2011 - 01.2014
Account Executive
Scully Truck Rental & Leasing
01.2004 - 01.2011
Account Manager
Ryder Truck Rental
01.1999 - 01.2004