Karen Clifton
Walmart
Georgetown
11
years of professional experience
Dynamic sales associate with proven expertise at Walmart, excelling in customer service and teamwork. Recognized for enhancing customer satisfaction through effective problem-solving and money handling. Achieved consistent sales growth by implementing strategic merchandising and fostering strong client relationships, contributing to a positive shopping environment and repeat business.
Work History
Sales Associate
2 Months- Assisted customers in choosing products and resolving inquiries to enhance shopping experience.
- Organized merchandise displays to attract customer attention and boost sales.
- Operated cash register accurately, contributing to precise transactions and satisfactory customer interactions.
- Managed inventory through prompt restocking and effective stockroom organization.
Deli Associate
3 Years 2 Months- Prepared and served deli products, ensuring adherence to food safety standards.
- Operated deli equipment, including slicers and scales, with precision and care.
- Assisted customers in selecting products, providing knowledgeable recommendations on items.
- Maintained cleanliness and organization in the deli area, enhancing overall customer experience.
- Collaborated with team members to streamline workflow during peak hours, improving efficiency.
- Trained new associates on standard operating procedures and best practices in deli operations.
- Implemented inventory management practices to minimize waste and optimize stock levels.
- Monitored product freshness and quality, promptly addressing any concerns or discrepancies.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
- Collaborated with team members to efficiently complete daily tasks and consistently meet customer needs.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared high-quality sandwiches, salads, and other deli products for customers, resulting in repeat business.
- Ensured timely replenishment of supplies during peak hours, minimizing potential disruptions to customer service levels.
- Demonstrated strong multitasking abilities while managing multiple orders simultaneously without sacrificing quality or accuracy.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Supported store operations by adhering to proper food handling procedures and sanitation guidelines at all times.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Handled customer complaints professionally and efficiently, resolving issues to the satisfaction of both the customer and management.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Contributed to positive customer experiences by promptly addressing concerns and providing knowledgeable product recommendations.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Provided support during busy periods by quickly stepping into different roles within the deli department as needed.
- Enhanced customer satisfaction by providing exceptional service and accurately fulfilling deli orders.
- Assisted with maintaining an appealing deli display, showcasing fresh products and enticing customers to make a purchase.
- Developed strong rapport with regular customers, fostering loyalty through personalized service and attention to detail.
- Participated in ongoing training initiatives, staying up-to-date on relevant industry knowledge and best practices within the deli department.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Assisted in inventory management, reducing waste by rotating stock appropriately and monitoring expiration dates.
- Helped maintain appropriate inventory levels by assisting with ordering processes as needed.
- Increased deli sales through the effective promotion of featured items and specials.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Streamlined order processing by efficiently utilizing point-of-sale systems and effectively communicating with kitchen staff.
- Assisted in staff training initiatives, sharing knowledge and best practices with new employees to ensure seamless integration into the team.
- Created appealing food arrangements for party trays and specialized orders.
- Learned other teammates' work tasks to train as backup.
- Greeted customers at counter to fulfill requests and answer questions.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Offered product samples to customers, generating additional sales through taste-testing.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Prepared salads, soups and sandwiches for customers.
- Prepared recipe ingredients by washing, peeling, cutting, and measuring.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Documented customer orders and conveyed special requests to kitchen staff.
- Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
- Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
- Replenished serving stations with fresh food and cleaned up spills.
- Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
Sales Associate
8 Years- Assisted customers with product selection and inquiries to enhance shopping experience.
- Organized merchandise displays to attract customer attention and increase sales potential.
- Operated cash register efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained inventory levels by restocking shelves promptly and managing stockroom organization.
- Collaborated with team members to meet daily sales goals and improve store performance.
- Provided feedback on product placement strategies to optimize sales opportunities in-store.
- Trained new associates on store policies, procedures, and customer service best practices.
- Implemented promotional displays aligned with marketing initiatives to boost seasonal sales activities.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Collaborated with team members to achieve monthly sales targets.
- Coordinated sales promotions and events to drive store traffic and increase sales volume.
- Contributed to positive shopping environment by maintaining organized and welcoming store appearance.
- Monitored sales trends to adjust sales strategies and meet changing customer demands.
- Collaborated with management team to develop sales strategies and goals, aligning with company objectives.
- Increased customer loyalty with personalized shopping experiences and attentive service.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
- Implemented feedback from customer surveys to improve shopping experience and meet customer needs.
- Provided training to new staff on sales techniques and store procedures, ensuring consistent customer service experience.
- Resolved customer complaints with patience and understanding, restoring customer confidence.
- Fostered collaborative work environment, sharing best practices and sales strategies with new hires.
- Utilized CRM tools to track customer interactions and sales, enhancing effectiveness of follow-up communications.
- Managed inventory to ensure product availability, contributing to uptick in sales.
- Assisted in inventory management tasks, such as stock replenishment and cycle counts, to ensure product availability.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Dental Assistant
Skills
Customer service
Teamwork and collaboration
Time management
Problem-solving skills
Excellent people skills
Reliable and punctual
Exceptional customer service
Money handling
Flexible schedule
Timeline
Sales Associate
Walmart
05.2023 - 07.2023Read More
Deli Associate
Walmart
03.2020 - 05.2023Read More
Sales Associate
Walmart
02.2012 - 02.2020Read More
Amarillo College
Dental Assistant
Read More