Karen Cooley
Nashville,TN
Summary
Accomplished Overnight Residential Coordinator with a proven track record at Ancora TN, enhancing tenant satisfaction and community through effective conflict resolution and support services. Skilled in crisis management and interpersonal relationships, adept at fostering professional growth and promoting safety practices. Demonstrates exceptional ability in nurturing resident relations and implementing sustainable practices.
Overview
2
2
years of professional experience
Work History
Overnight Residential Coordinator
Ancora Tn Formerly Known As End Slavery Tn
11.2023 - Current
- Enhance tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
- Maintain important organizational paperwork and resident data.
- Develop a strong sense of community among residents through groups, activities, and support services.
- Assist residents in resolving conflicts or disputes amicably
- Promote positive professional relations between residents and staff.
- Overseas medication administration.
Jewelry Maker
Strings For Hope
01.2022 - 11.2023
- Optimized turnaround times for custom orders while maintaining superior quality through meticulous time management skills.
- Collaborated with sales staff to develop custom pieces tailored to individual client preferences and requirements.
- Implemented sustainable practices within the workshop environment by recycling donated guitar string when needed.
- Mentored junior craftsmen, sharing knowledge of specialized techniques and fostering professional growth within the team.
- Developed unique, high-quality jewelry pieces by mastering various crafting techniques, such as soldering, polishing, stripping, and cutting guitar string
- Fabricated pieces by hand and using specialized equipment.
- Assessed pieces to evaluate quality and accuracy according to design.
House Monitor
Women Of Worth
07.2022 - 10.2023
- Played an active role in helping new residents transition smoothly into our community by providing support during difficult adjustment periods.
- Collaborated with other staff members to create a supportive community atmosphere for all residents.
- Enhanced resident safety by conducting regular room checks and monitoring common areas.
- Maintained a secure environment for residents through enforcing house rules, enforcing curfew, addressing conflicts, and resolving issues promptly.
- Managed daily chores, created weekly chore charts, facilitated weekly house meetings.
- Addressed emergency situations calmly and effectively by following established protocols and notifying appropriate personnel when necessary.
- Created loving, caring and professional relationships with residents.
- Administered drug tests when needed and shared the results with The Director and case managers.
Education
High School Diploma -
Bible Center Christian School
Chelsea, AL05.1989
Skills
- Daily living assistance
- Safety practices
- Interpersonal Relationships
- Policy Enforcement
- Crisis Management
- Behavior monitoring
- Resident monitoring
- Active Listening
- Emotional Support
- Relationship Building
Timeline
Overnight Residential Coordinator
Ancora Tn Formerly Known As End Slavery Tn
11.2023 - Current
House Monitor
Women Of Worth
07.2022 - 10.2023
Jewelry Maker
Strings For Hope
01.2022 - 11.2023
High School Diploma -
Bible Center Christian School