Karen Cornell

Cashier, cleaning, stocking shelves, food preparation

• Processed customer orders and accurately handled payment transactions.
• Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
• Met customer service goals and exceeded customer expectations.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
• Developed and managed relationships with customers to increase customer loyalty.
• Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
• Answered product questions using knowledge of sales and store promotions.
• Utilized POS system to handle customer cash and credit card transactions.
• Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
• Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
• Provided support to fellow cashiers by stepping in during breaks or assisting with complex transactions as needed.

Accounts Payable and Receivable, Scheduling, Ordering parts and materials, Billing