KAREN COSS Y LEON
4710 CAMINO DE MADERA ,CA
Summary
Dedicate with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
4
4
years of professional experience
Work History
SECRETARY
COSS BROS TRUCKING INC
2023.04 - Current
- Scheduled appointments and conducted follow-up calls to brokers.
- Handled daily scheduling tasks and provided administrative support for entire trucking department.
- Provided clerical support to company employees by copying, scanning, and filing documents.
- Answered multi-line phone system and enthusiastically.
- Updated spreadsheets and databases to track, analyze, and report on trucking performance.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
General Manager
Money Services Businesses
2021.01 - 2024.06
- Responded to customer requests for services, and company information.
- Processed customer service orders promptly to increase customer satisfaction.
- Communicated with management when customer issues escalated and worked to find resolutions.
- Identified and responded to customer requests and concerns through email, online chat, and phone for both English and spanish-speaking customers.
- Kept orderly and accurate accounting records by monitoring sales documentation.
Education
GED -
Mojave High School
North Las Vegas, NV2009
Skills
- Office Administration
- Expense Tracking
- Supply Ordering
- Appointment Scheduling
SPANISH
IM A FLUENT SPANISH SPEAKER.
Languages
Spanish
Native or Bilingual
Timeline
SECRETARY
COSS BROS TRUCKING INC
2023.04 - Current
General Manager
Money Services Businesses
2021.01 - 2024.06
GED -
Mojave High School
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