Karen Costa
Bloomfield,NJ
Summary
Motivated administrative personnel seeking an office management or assistant position in which I can contribute to all aspects of administrative activities. Bringing years of diverse experience and having been recognized for time management, organization, prioritization, and work ethic, it is my goal to grow professionally within a company or organization. Experienced office manager and administration professional with several years of experience in overseeing wide variety of essential functions in bustling business. Analytical in optimizing productivity, efficiency and service quality across various offices within diverse environments. Highly organized with strengths in prioritizing tasks and managing deadlines.
Overview
13
13
years of professional experience
Work History
Office Manager
Harlan York & Associates
Newark, NJ
01.2022 - Current
- Monitor time and attendance through APD, hold employee accountable to adhering attendance policy.
- Provide support and direction to enhance performance, skills and knowledge of the office.
- Daily responsibilities include extensive managing Attorneys calendar, scheduling simple to more complex meetings, (i.e., monitoring client/prospect meeting requests, etc.) including daily reminders to Attorneys of court hearing and deadlines.
- Coordinate maintenance and repair schedules with core services team to ensure a well-maintained and functional office environment.
- Oversee office operations, ensuring cleanliness, event setup, stocking supplies, and mail/package distribution.
- New User set up Create new email, Microsoft 360, SharePoint, Docketwise and Nextiva.
- Manage Calendly / Google calendar Monitor incoming online appointments and adjust Holiday schedule online.
- Overseeing billing employees with contracts, invoicing and processing payment if needed
Billing Remotely
Northeast Regional Epilepsy Group
Hackensack, NJ
01.2022 - 01.2023
- Provided administrative support to physicians and interpret data to assign ICD-10
- Entered CPT codes and patient information into billing software.
- Reviewed and validated accuracy of charges including dates of service, services provided, location and provider signature.
- Assigned ICD-10 to physicians’ diagnosis and insured the correct level of service and various other CPT codes.
- Connected with Insurance and patient aging to resubmit insurance claims when necessary.
- Review and confirm patient eligibility and benefits, verification for treatments, hospitalizations, and Procedures
- Assigned to 6 hospitals overseeing all medical records and billing
Assistant Manager
Northeast Regional Epilepsy Group
Hackensack, NJ
01.2016 - 01.2022
- Responsible for maintaining and reviewing surgical lists via google excel
- Tracking all tests needed for qualifying epilepsy surgeries
- Recruitment and retention of company employees
- Supervise and assist with the functionality and all daily office tasks and responsibilities
- Coordinated all departmental functions for all four medical clinics by successfully training staff inaccurately abiding by all company policies, procedures and initiated staff to perform and assisted with patient processing
- Supervised 10 staff members and monitored clinical activities.
- Recommended changes to the facility’s services, equipment, and staff.
- Established and maintained work schedules and assignments for employees
Office Administrator
Northeast Regional Epilepsy Group
Hackensack, NJ
01.2013 - 01.2016
- Recruit, hired, and trained new employees in company EMR to assure HIPAA compliance
- Assist supporting staff with daily duties such as data entry, answering phones, scanning files, faxing, filing, etc.
- Coordinate patient procedures with various hospitals and labs.
- Schedule appointments and provide materials needed for proper check in/check out.
Education
Associate’s in science - Business Administration
Essex County Community College
Newark, NJ06.2022
High School Diploma -
Barringer High School
Newark, NJ06.2007
Skills
- Bilingual - Spanish & English
- Microsoft Office
- Excel
- Sharepoint
- Docketwise
- Lawpay
- ADP Payroll
- HIPAA compliance
- Calendar coordination
- Office management
- Customer relationship management
- Data entry accuracy
- Employee recruitment
- Office operations oversight
- Time management
Timeline
Office Manager
Harlan York & Associates
01.2022 - Current
Billing Remotely
Northeast Regional Epilepsy Group
01.2022 - 01.2023
Assistant Manager
Northeast Regional Epilepsy Group
01.2016 - 01.2022
Office Administrator
Northeast Regional Epilepsy Group
01.2013 - 01.2016
Associate’s in science - Business Administration
Essex County Community College
High School Diploma -
Barringer High School