Karen Danne
Bixby,OK
Summary
Self-motivated professional highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.
Overview
24
24
years of professional experience
Work History
Front Desk Receptionist and Administrative
Community Builder’s Inc.
Tulsa, OK
02.2018 - 09.2024
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Assisted with scheduling appointments for clients and visitors.
- Managed conflict resolution on issues with project’s.
- Funded projects through banking portal’s.
- Kept vendors appraised of project's ready to be full filled.
- Maintained an organized reception area and ensured that all guests were attended to promptly.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.
- Updated customer information in databases regularly to ensure accuracy of records.
- Provided administrative support including photocopying, faxing, and filing.
Logistics Accounts Payable and Receptionist
Gap Roofing Inc.
Pryor, Oklahoma
04.2012 - 07.2015
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Order entry from clients big box retailers.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Scheduling with logistics for delivery’s.
Administrator
Brix Office Products and Printing
Tulsa, Oklahoma
01.2001 - 06.2011
- Answered incoming calls and responded to customer inquiries.
- Assisted in the development of new administrative systems, procedures and policies.
- Managed office supplies inventory and placed orders when necessary.
- Developed spreadsheets to track project progress, budgets and other related data.
- Supported departmental activities by providing clerical assistance as needed.
- Assisted with budget preparation by collecting financial data from departments heads.
- Handled correspondence, including drafting emails, memos, and reports for senior management.
Education
High School Diploma -
Memorial High School
Tulsa, Oklahoma05-1977
Two Years - Business
Oklahoma State University
Stillwater, OKSkills
- Spreadsheet tracking
- Appointment confirmation
- Departmental support
- Correspondence typing
- Mail coordination
- Office supplies inventory management
- Bookkeeping
- Problem-solving skills
- Sensitive information handling
- Issue handling
- Verbal and written communication
- Oral and writing communication
- Scheduling
- Office supplies ordering
- Scheduling appointments
- Customer assistance and interaction
- Basic accounting
Timeline
Front Desk Receptionist and Administrative
Community Builder’s Inc.
02.2018 - 09.2024
Logistics Accounts Payable and Receptionist
Gap Roofing Inc.
04.2012 - 07.2015
Administrator
Brix Office Products and Printing
01.2001 - 06.2011
High School Diploma -
Memorial High School
Two Years - Business
Oklahoma State University