Summary
Overview
Work History
Education
Skills
Timeline
Receptionist

Karen Davidson

Springfield Gardens,NY

Summary

Dynamic professional with a strong background in customer service and underwriting at GEICO. Proven ability to enhance team performance through mentorship and effective problem-solving. Skilled in organization and appointment scheduling, successfully reducing company losses by identifying risks. Committed to delivering exceptional service and maintaining compliance in fast-paced environments.

Business professional with keen eye for administrative excellence and customer service. Proven track record in managing reception duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Overview

25
25
years of professional experience

Work History

Receptionist

Empire Chevrolet
03.2025 - 07.2025
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Responded to inquiries from callers seeking information.
  • Handled cash transactions and maintained sales and payments records accurately.

Underwriter

GEICO, Government Employees Insurance
07.2000 - 12.2023
  • Documented underwriting decisions and provided evidence of compliance with applicable regulations.
  • Mentored junior underwriters, providing guidance on best practices and improving overall team performance.
  • Reduced company losses by identifying potential risks and recommending appropriate mitigating measures.
  • Identified and resolved application discrepancies for accuracy and compliance with relevant regulations.

Education

Business Education

Seaforth High School
Jamaica
07-1990

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Meeting preparation
  • Phone etiquette
  • Multitasking and prioritization
  • Appointment scheduling
  • Problem-solving
  • Customer service

Timeline

Receptionist

Empire Chevrolet
03.2025 - 07.2025

Underwriter

GEICO, Government Employees Insurance
07.2000 - 12.2023

Business Education

Seaforth High School
Karen Davidson