Summary
Overview
Work History
Education
Skills
Timeline
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Karen Desantis

Orlando,FL

Summary


Healthcare management professional with comprehensive background in overseeing medical office functions. Proven expertise in improving operational efficiency and fostering collaborative work environment. Known for adaptability and reliability in dynamic settings, with solid focus on patient care and administrative excellence.

Overview

27
27
years of professional experience

Work History

Surgery Scheduler

Precision Healthcare
10.2024 - 12.2025
  • Coordinated patient schedules with healthcare providers to optimize appointment availability.
  • Managed incoming calls and inquiries, ensuring timely responses and scheduling accuracy.
  • Utilized electronic health record systems for efficient patient data entry and retrieval.
  • Collaborated with medical staff to confirm procedural requirements and patient readiness.

Medical Office Manager/Medical Assistant, Billing

Genesis Care, USA
10.1998 - 09.2024
  • Oversaw daily operations, ensuring efficient workflow and optimal patient care.
  • Managed scheduling for staff and patients to maximize clinic productivity.
  • Implemented electronic health record systems to streamline patient information management.
  • Coordinated training programs for new administrative staff, enhancing team performance.
  • Maintained strict confidentiality of sensitive patient information, adhering to HIPAA guidelines and safeguarding against potential data breaches.
  • Provided proper scheduling of patients, ensuring timely, and effective allocation of resources and calendars.

Education

Associate of Science - Nursing Science

FSW State College
Fort Myers, FL

Skills

  • Strong work ethic
  • Effective multitasking
  • Conflict resolution
  • Attention to detail
  • Team leadership
  • Billing processes
  • Computer software proficiency
  • Critical thinking
  • Effective communication techniques
  • EMR software
  • Time management mastery

Timeline

Surgery Scheduler

Precision Healthcare
10.2024 - 12.2025

Medical Office Manager/Medical Assistant, Billing

Genesis Care, USA
10.1998 - 09.2024

Associate of Science - Nursing Science

FSW State College
Karen Desantis