Karen Detres
Jersey City
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
17
17
years of professional experience
2003
2003
years of post-secondary education
Work History
Meetings Manager
Medical knowledge Group
New York
08.2024 - Current
- Developed agendas and itineraries to ensure seamless event execution.
- Oversaw registration processes and provided support to participants during events.
- Coordinated travel arrangements for meeting attendees.
- Coordination of pharmaceutical program planning and management.
- Arranged availability of audio-visual equipment, transportation, displays and other event needs.
- Planned and developed programs, agendas, budgets and services according to customer requirements.
- Monitored event activities to ensure compliance with applicable regulations and laws, satisfaction of participants and resolution of any problems that arise.
- Reviewed event bills for accuracy and approved payment.
- Conferred with staff at chosen event site to coordinate details.
- Client contact including phone and email contact daily.Maintained professional and daily communications at all times.
Meetings Manager
Evolution Medical Communications
Pearl River
05.2022 - 08.2024
- Event management
- Logistics
- Strategic positioning
- Teamwork
- Multitasking
- Problem-solving abilities
- Coordinated logistics for medical communication meetings and events.
- Managed vendor relationships to ensure timely service delivery.
- Researched venues and suppliers for optimal event planning solutions.
- Assisted in budgeting and expense tracking for meetings and events.
- Coordinated travel arrangements for meeting attendees.
- Resolved any issues that arose before, during or after a meeting session.
Meeting Coordinator
Veeva Digital Events
Lyndhurst
11.2019 - 11.2022
- Reviewed event bills for accuracy and approved payment.
- Arranged availability of audio-visual equipment, transportation, displays and other event needs.
- Planned and developed programs, agendas, budgets and services according to customer requirements.
- Monitored event activities to ensure compliance with applicable regulations and laws, satisfaction of participants and resolution of any problems that arise.
- Client contact includes heavy phone and email contact daily.
- Responsible for department reporting on key metrics and adherence to processes and procedures.
- Assist with new hire training via the on the job coaching process and demonstration of role model behavior.
- Assist with more complex programs, for example those with venue management requirement
Patient Scheduler
Doctor Office Center
Newark
05.2017 - 11.2019
- Fast paced call center environment.
- Epic System Experience
- Scheduled patients for ENT, Neurology, and Neurosurgery Departments.
- Verified Insurances, obtained authorizations and referrals.
- Provide professional, compassionate and concierge like-service to patients.
Medical Assistant/Receptionist Assistant
Matienzo Healthcare
Hoboken
09.2013 - 05.2017
- Managed patient scheduling and appointment coordination for efficient office operations.
- Assisted healthcare providers with patient intake and documentation processes.
- Maintained medical records and ensured compliance with privacy regulations.
- Trained new staff on administrative tasks and patient management systems.
- Maintained accurate medical records including filing, retrieving, scanning, copying and faxing documents as requested by physicians or staff members.
Receptionist/Medical Assistant
Central Ave Podiatry
Jersey City
06.2008 - 07.2012
- Screened incoming phone calls, taking messages or forwarding to appropriate staff.
- Recorded patient and insurance payments, maintaining accurate financial records.
- Scanned and documented new patient information in electronic health records for registration purposes.
- Managed calendar of events and schedules, coordinating appointments for staff members.Greeted patients immediately upon arrival, providing excellent customer service.
- Collected co-payments and co-insurance and issued appropriate receipts during check-in.
- Evaluated daily schedules accommodating patient flow and minimizing missed appointments.
- Knowledge of medical terminology in daily office tasks.
- Maintained confidentiality of personal and financial information, protecting patient rights and complying with HIPAA regulations.Completed documents, case histories and forms, such as intake and insurance forms.
- Performed various clerical and administrative functions, such as ordering and maintaining inventory of supplies.
- Scheduled tests and procedures for patients, such as lab work and x-rays, based on physician orders.Arranged hospital admissions for patients.
Education
Medical Assistant/Phlebotomy/Ekg - Medical Assistant
Ori Technology School
Union City, NJ 08.2014 - 08.2015
Hoboken High School
Hoboken, NJSkills
- Event planning
- Budget management
- Vendor coordination
- Compliance monitoring
- Logistics management
- Venue research
- Team collaboration
- Problem solving
- Effective communication
- Time management
- Attention to detail
- Multitasking capacity
- Pricing negotiation
- Adaptability
Cover Letter
Hiring Manager, Dear Hiring Manager, Thank you for the opportunity to apply for the Meetings Manager role at your company. After reviewing your job description, it's clear that you're looking for a candidate that is extremely familiar with the responsibilities associated with the role, and can perform them confidently. Given these requirements, I am certain that I have the necessary skills to successfully do the job adeptly and perform above expectations. I am a hard-working professional who has been consistently praised as efficient by my co-workers and management. Over the course of my 3-year career, I've developed a skill set directly relevant to the Meetings Manager role you are hiring for, including event management, logistics and strategic positioning. Overall, I have consistently demonstrated teamwork, multitasking and problem-solving abilities in every aspect of my meetings manager role at Evolution Medical Communications, and I invite you to review my detailed achievements in the attached resume. After reviewing my resume, I hope you will agree that I am the type of competent and competitive candidate you are looking for. I look forward to elaborating on how my specific skills and abilities will benefit your organization. Please contact me at (201) 270-9723 or via email at kdetres918@yahoo.com to arrange for a convenient meeting time. Thank you for your consideration, and I look forward to hearing from you soon. Sincerely, Karen Detres
Timeline
Meetings Manager
Medical knowledge Group
08.2024 - Current
Meetings Manager
Evolution Medical Communications
05.2022 - 08.2024
Meeting Coordinator
Veeva Digital Events
11.2019 - 11.2022
Patient Scheduler
Doctor Office Center
05.2017 - 11.2019
Medical Assistant/Phlebotomy/Ekg - Medical Assistant
Ori Technology School
08.2014 - 08.2015
Medical Assistant/Receptionist Assistant
Matienzo Healthcare
09.2013 - 05.2017
Receptionist/Medical Assistant
Central Ave Podiatry
06.2008 - 07.2012
Hoboken High School