Dynamic and results-oriented professional with extensive management experience at Linen & Flax as well as other high end retailers, excelling in visual merchandising and customer service. Proven track record of enhancing sales through innovative displays and fostering a collaborative team culture. Skilled in inventory management and building strong customer relationships, driving improved shopping experiences and satisfaction.
Overview
17
17
years of professional experience
Work History
Lead Sales/Visual Merchandiser
Linen & Flax
1025 Canton St., Roswell, Ga 30075
02.2020 - 02.2024
Worked independently to implement new displays, promotions and store layout changes.
Managed and motivated employees to be productive and engaged in work.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Established team priorities, maintained schedules and monitored performance.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
Trained and supervised team members in visual merchandising techniques for consistent brand presentation across the store.
Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within the store environment.
Analyzed sales data and customer feedback to develop creative solutions to improve customer experience.
Recruited, interviewed and hired employees.
Product Merchandiser
Casio Usa
570 Mt. Pleasant Ave. Dover, NJ 07801
12.2010 - 10.2020
Increased product visibility by strategically arranging merchandise displays in high-traffic areas.
Enhanced customer satisfaction by offering personalized product recommendations based on individual preferences and needs.
Optimized inventory management, implementing a streamlined system for tracking stock levels and reordering products as needed.
Reduced out-of-stock instances with diligent inventory monitoring and timely communication with suppliers.
Regularly evaluated customer feedback and shopping patterns to identify opportunities for improvement in product offerings and presentation strategies.
Facilitated clear communication between store management and staff regarding merchandising objectives, contributing to a cohesive and goal-oriented team environment.
Assisted customers in locating desired products while maintaining an organized shopping environment through diligent upkeep of merchandise displays.
Removed damaged, not-in-set and discontinued items from displays.
Monitored inventory levels and kept adequate stock in product displays on sales floor.
Greeted customers warmly and pleasantly answered inquiries.
Educated customers on product features and answered questions regarding product use.
Increased sales by effectively communicating product benefits.
Merchandising
Harolds
Northpoint Parkway, Alpharetta, Ga
09.2006 - 01.2009
Enhanced sales performance by implementing effective merchandising strategies and visual displays.
Assisted store manager in all store functions including sale set up, scheduling, banking, interviewing.
Participated in weekly goal setting with associates in order to achieve store goals and maintain employee "buy in".
Implemented monthly store sets and adjusted accordingly to our individual store needs.
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