Dynamic and dependable professional with a strong background in customer service and patient care. The drive to succeed in any profession. Impeccable bedside manner and compassion for patients and their families. Ability to adapt to any situation and provide a safe and comfortable healing environment for patients. Honored with the Nursing excellence award in 2023.
Hi, I’m
Karen Fisher
Orwell,OH
Summary
Overview
12
years of professional experience
1
Certification
Work History
Turn 4 Bar and Grill
Server
02.2023 - Current
Job overview
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
University Hospitals Geauga Medical Center
PCNA/MST/Secretary
09.2019 - Current
Job overview
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Trained in blood draws and CPR certified
Giant Eagle
Cake Decoraror
04.2013 - 09.2019
Job overview
- Designed specialty cakes for weddings, birthdays, and graduations.
- Assisted customers with selecting suitable cake designs based on their preferences, demonstrating excellent listening skills and attention to detail.
- Handled phone calls regarding inquiries, cancelled orders, and ordering conflicts.
- Consistently met customer expectations through clear communication regarding design specifications and delivery timelines.
- Maintained a clean and sanitary workspace, adhering to strict food safety guidelines and ensuring overall quality control.
- Developed a loyal clientele through exceptional customer service and high-quality cake decorations.
- Improved bakery sales by creating innovative cake designs for holidays and special events.
- Verified accuracy of orders while meeting strict deadlines on producing completed products.
Education
Ashtabula County Joint Vocational School Jefferson, OH
from Culinary Arts
University Overview
Grand Valley High School Orwell, OH
High School Diploma
06.2003
University Overview
Skills
- Friendly, positive attitude
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Critical thinking
- Computer skills
- Organizational skills
- Calm under pressure
- Problem resolution
- Blood Draws
- CPR certified
Accomplishments
Accomplishments
Honored with the nursing excellence award in 2023. I am highly respected at University Geauga medical center for my work ethic and honored to be the "go to" for new hires to ask questions and also the trust and faith my superiors have in me.
Certification
CPR certified
Timeline
Server
Turn 4 Bar and Grill
02.2023 - Current
PCNA/MST/Secretary
University Hospitals Geauga Medical Center
09.2019 - Current
Cake Decoraror
Giant Eagle
04.2013 - 09.2019
Ashtabula County Joint Vocational School
from Culinary Arts
Grand Valley High School
High School Diploma
Similar Profiles
Cassandra HillCassandra Hill
Front of House Wait Staff Member at Turn 4 Bar and GrillFront of House Wait Staff Member at Turn 4 Bar and Grill
Bobbi GuggenmosBobbi Guggenmos
Waitress/Dishwasher at 4 Corners Bar and GrillWaitress/Dishwasher at 4 Corners Bar and Grill
Austin SronceAustin Sronce
Cook at Turn 4 PizzaCook at Turn 4 Pizza