Karen Flanagan
Summary
Strategic and proactive Regional Sales Management professional with 15+ years of experience driving Sales and Business development procedures. Adept at handling sales management and training, sales modeling, client relationship building and market analysis. Excellent in utilizing leadership, sales and problem-solving skills to drive sales development and growth.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Regional Sales Manager
Tandem Diabetes Care, Inc
06.2016 - Current
- Manage team of sales representatives and clinicians selling/ training insulin pump
- 2019 q1 Triple Crown winner - #1 for Quota, #1 in Growth, #1 in volume
- Grew Region 146%
- Introduced Quarterly Strategy Management, Vertical Growth Sales Model, and received the State of the Region 2023 Impact Award.
- Developed strategies and plans for regional sales growth.
- Conducted regular market research to identify customer needs and preferences.
- Created promotional campaigns to increase sales in the region.
- Analyzed regional sales performance data to develop actionable insights.
Sales/ Clinical Manager NEW ENGLAND AND METRO NY
Tandem Diabetes Care, Inc.
05.2015 - 05.2016
- Manage two regions of clinicians
- Goal of increasing sales accountability with teams
- Introduced: T-dash for clinicians, clinical conversation tool, presenting effective consumer programs
- Coordinated interdisciplinary teams for complex cases.
- Analyzed data to identify trends in quality improvement initiatives.
- Encouraged high morale and staff retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
Sales Force Effectiveness Manager
Roche Diagnostics Diabetes Division
01.2010 - 05.2015
- Responsible for developing and delivering class materials, sales models, and presentations on Strategic Selling, the state of Diabetes disease, challenges, the ACT method of handling objections, demographic targeting, product sales and management, documentation, and establishing connections with Healthcare Professionals/Patients.
- Manage multiple teams for the content and presentation of National sales meetings, encompassing both sales and clinical aspects.
- Accountable for training on sales theories, clinical disease states, and selling the Roche portfolio of Diabetes Products, software, and consultative services.
- Develop and deliver national programs across the United States tailored for customers, patients, and Roche field personnel.
- Coached, mentored and trained team members in order to improve their job performance.
- Developed and implemented comprehensive sales training programs for new and existing employees.
- Provided one-on-one coaching to sales representatives on effective communication techniques.
- Conducted monthly sales meetings to review performance, discuss best practices, and set goals.
Regional Specialist
Roche Diagnostics Diabetes Division
01.2007 - 01.2012
- Recruited to leverage vast clinical expertise to assist in selling the Roche portfolio of products and solutions and provide peer-to-peer training and education to prominent healthcare professionals on insulin pumps, pump supplies, and Diabetes Management Software
- Presented with Regional Clinical Specialist of the Year – National Field Sales Award
- Presented with Exceptional Regional support – Field Sales support Award
- Roche Leadership Academy honoree. Preparation for next level Sales Management opportunity Received numerous awards and recognition for going “above and beyond”
- Developed and implemented regional marketing strategies to increase brand awareness.
Vice President of Sales
Insulin Infusion Specialties
01.1999 - 07.2001
- Assigned the responsibility of creating a national sales and clinical team to boost sales by distributing prescription medical devices to physicians, patients, and third-party payers.
- Annually increased sales by 10%, securing the position as the top insulin pump distributor in the Northeast.Presented with Star Award for exceptional leadership.
- Developed and implemented strategic sales plans to increase revenue and market share.
- Led team of sales professionals in all aspects of customer relationship management including prospecting, qualifying, negotiating, closing, pricing and account management.
- Collaborated cross-functionally across the organization to ensure alignment between sales initiatives and corporate objectives.
- Developed performance metrics to measure success of sales activities and optimize operations accordingly.
National Sales Manager
Insulin Infusion Specialties
09.1995 - 10.1999
- Utilized healthcare knowledge to direct achievement of sales and profitability targets
- Provided oversight for 20 healthcare account managers selling diabetes insulin pumps and supplies
- Presented with National Outstanding Contribution award
- Presented with Devoted Service award.
Education
Master of Science - Clinical Nutrition
Syracuse University
Bachelor of Arts - Business Management
Nazareth College
Skills
- Forecasting and Reporting
- Process Improvement
- Staff Management
- Creative Development
- Sales Innovations
- Team leadership and Motivation
- Sales force training and education
- Presentation skills
- Project Management
- Sales Leadership
Affiliationsandmemberships
- Women in business healthcare division
- American Diabetes Association
- American Dietetic Association
- American Association of Diabetes Educators
- American Society for training and development
- Pharmaceutical speaker bureau
Professional Development
- Conceptual Selling Skills Workshop Certified
- Roche Leadership Impact program (preparing today’s Leaders for tomorrow's opportunities)
- Strategic Selling Skills Workshop Certified
Certification
- Registered Dietitian
- Certified Diabetes Educator (ADCES)
- Women in Business Healthcare division
- Pharmaceutical Speaker Bureau
Timeline
Regional Sales Manager
Tandem Diabetes Care, Inc
06.2016 - Current
Sales/ Clinical Manager NEW ENGLAND AND METRO NY
Tandem Diabetes Care, Inc.
05.2015 - 05.2016
Sales Force Effectiveness Manager
Roche Diagnostics Diabetes Division
01.2010 - 05.2015
Regional Specialist
Roche Diagnostics Diabetes Division
01.2007 - 01.2012
Vice President of Sales
Insulin Infusion Specialties
01.1999 - 07.2001
National Sales Manager
Insulin Infusion Specialties
09.1995 - 10.1999
- Registered Dietitian
- Certified Diabetes Educator (ADCES)
- Women in Business Healthcare division
- Pharmaceutical Speaker Bureau
Master of Science - Clinical Nutrition
Syracuse University
Bachelor of Arts - Business Management
Nazareth College
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