KAREN FREEMAN

• Utilize market knowledge and historical data to produce short-term and long-term forecasts

• Conduct extensive research on competition, market demand, and pricing sensitivity

• Develop pricing strategies to maximize Revenue while maintaining competitiveness

• Achieve a year over year revenue growth of $192,297 (10%) year to date at Fox River Resort in Illinois

• Serving food and beverages while maintaining high quality formal table service to over 100+ customers daily.

•Organized large parties reservations and special requests efficiently and accurately

• Ensured proper presentation and preparation of food products and beverages in an appealing way.

• Accurately estimates wait times.

• Ensures guest needs are met while they wait.

• Utilizes cash handling and finances responsibly.

• Addressed guest requests or complaints and escalated major complaints to manager when needed.