Summary
Overview
Work History
Education
Skills
Timeline
Generic

Karen Fulton

New Church,VA

Summary

Dedicated and experienced professional with a diverse background spanning various industries. As a Patient Access Associate and Medical Assistant, I provided essential support in a fast-paced triage and oncology office, while my tenure as a Surgical Assistant showcased my expertise in surgical procedures and patient care. My role as an Executive Assistant allowed me to refine my administrative skills, and as an Executive Consultant, I provided invaluable guidance for business optimization. I successfully managed my own establishment, achieving notable recognition for commercial design and service excellence. With a Bachelor of Fine Arts in Photography, certification from The Fortis Medical School in Towson, current BLSC AED certification, and more recently, certification in Floral Design, I bring a unique blend of administrative creativity and medical knowledge to any team. Adept at multitasking, collaborating effectively, and delivering exceptional customer service, and management skills. Compassionate Patient Access Associate known for high productivity and efficient task completion. Possess specialized skills in patient registration, insurance verification, and data entry accuracy. Excel in communication, empathy, and problem-solving to enhance patient satisfaction and streamline access processes.

Overview

32
32
years of professional experience

Work History

Patient Access Associate

Medstar Health Franklin Square Hospital
Baltimore, MD
01.2025 - 04.2025

Responsible for communicating with patients, families, and physicians in the triage department for Maternal-Fetal Medicine. Quality review of insurance companies to obtain information, insurance verification, and registering outpatients and/or inpatients. Other duties include patient flow, efficient staff utilization, may perform bed assignments, assign physicians, and schedule patient appointments, ensuring professional, courteous behavior to promote a positive image with the community served, and to promote patient satisfaction.

Medical Assistant

GBMC Oncology
Baltimore, USA
07.2023 - 11.2023
  • Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
  • Assisted healthcare professionals in a busy oncology office
  • Trained in the Epic System
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Vitals

Surgical Assistant

Center for Vein Restoration
Baltimore, USA
01.2010 - 08.2019
  • Interviewed new patients to determine appropriate treatment options, including obtaining comprehensive medical history
  • Protect patients from infection by setting up and managing sterile operating fields.
  • Set up operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
  • Gowned and gloved staff to help team prepare for surgeries
  • Improved patient outcomes by providing precise surgical assistance during various procedures.
  • Increased patient satisfaction with compassionate post-operative care and thorough follow-up instructions.
  • Streamlined inventory management to maintain optimal stock levels of surgical supplies and equipment.

Executive Consultant

MWS Associates
01.2004 - 09.2008
  • Collaborated with senior executives on formulating long-term business strategies aligned with company objectives and goals.

Owner/Operator/Property Manager

Regis Bar and Restaurant
Baltimore, USA
01.1993 - 11.2003
  • Secured all necessary licenses and financing for company operations
  • Oversaw incorporation process, staffing, kitchen, and bar operations
  • Coordinated weekly entertainment and installed art shows of upcoming artists
  • Sold the majority of artwork, greatly increasing sales revenue and restaurant clientele
  • Awarded Best Commercial Design and Best Brunch by The Baltimore Magazine

Education

Floral Design - Floral Design

IAD
07.2024

BLSC AED -

Red Cross
Baltimore, Md
09.2023

Medical Assistant -

Fortis Medical
Towson, Md
07.2010

Bachelor of Fine Arts - Photography

Maryland Institute College of Art
Baltimore, Md
05.1988

Skills

  • Executive support
  • Operations Management
  • Critical thinking abilities
  • Teamwork and cooperation
  • Patient-focused care
  • Customer satisfaction measurement

Timeline

Patient Access Associate

Medstar Health Franklin Square Hospital
01.2025 - 04.2025

Medical Assistant

GBMC Oncology
07.2023 - 11.2023

Surgical Assistant

Center for Vein Restoration
01.2010 - 08.2019

Executive Consultant

MWS Associates
01.2004 - 09.2008

Owner/Operator/Property Manager

Regis Bar and Restaurant
01.1993 - 11.2003

Floral Design - Floral Design

IAD

BLSC AED -

Red Cross

Medical Assistant -

Fortis Medical

Bachelor of Fine Arts - Photography

Maryland Institute College of Art