Dedicated and experienced professional with a diverse background spanning various industries. As a Patient Access Associate and Medical Assistant, I provided essential support in a fast-paced triage and oncology office, while my tenure as a Surgical Assistant showcased my expertise in surgical procedures and patient care. My role as an Executive Assistant allowed me to refine my administrative skills, and as an Executive Consultant, I provided invaluable guidance for business optimization. I successfully managed my own establishment, achieving notable recognition for commercial design and service excellence. With a Bachelor of Fine Arts in Photography, certification from The Fortis Medical School in Towson, current BLSC AED certification, and more recently, certification in Floral Design, I bring a unique blend of administrative creativity and medical knowledge to any team. Adept at multitasking, collaborating effectively, and delivering exceptional customer service, and management skills. Compassionate Patient Access Associate known for high productivity and efficient task completion. Possess specialized skills in patient registration, insurance verification, and data entry accuracy. Excel in communication, empathy, and problem-solving to enhance patient satisfaction and streamline access processes.
Responsible for communicating with patients, families, and physicians in the triage department for Maternal-Fetal Medicine. Quality review of insurance companies to obtain information, insurance verification, and registering outpatients and/or inpatients. Other duties include patient flow, efficient staff utilization, may perform bed assignments, assign physicians, and schedule patient appointments, ensuring professional, courteous behavior to promote a positive image with the community served, and to promote patient satisfaction.