Karen Galvan
Dallas
Summary
Dedicated server skilled in exceptional customer service and guest engagement. Committed to enhancing dining experiences through teamwork.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Olive Garden
Dallas, TX
10.2025 - Current
- Provided exceptional customer service by promptly addressing guest inquiries and needs.
- Assisted in maintaining cleanliness and organization of dining area to enhance guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders and accurate menu descriptions.
- Served food and beverages promptly with focused attention to customer needs.
Crew Member
Raising Cane's
Dallas, TX
10.2023 - 08.2024
- Provided exceptional customer service in fast-paced environment.
- Operated cash register accurately, processing transactions efficiently.
- Prepared food items following health and safety standards consistently.
- Assisted in training new crew members on operational procedures and best practices.
- Worked front counter, drive-thru and other areas.
Host
Moreno Staffing
Dallas, TX
06.2021 - 09.2022
- Welcomed guests and ensured prompt seating in a fast-paced environment.
- Managed reservations and coordinated dining room flow to optimize guest experience.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
High School Diploma -
Skyline High School
Dallas, TX05.2025
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Food running
- Liquor, wine, and food service
Certification
- Certified Trainer, Raising Canes- August 2024
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Server
Olive Garden
10.2025 - Current
Crew Member
Raising Cane's
10.2023 - 08.2024
Host
Moreno Staffing
06.2021 - 09.2022
High School Diploma -
Skyline High School