Karen Garcia
Panorama City,CA
Summary
Dynamic professional with a rich background in security and event management, notably at Goldenvoice. Excelled in crisis management and guest relations, mentoring teams, and enhancing security protocols. Fluent in Spanish, adept in emergency preparedness, and recognized for leadership in the LAPD Cadet Program. Proven track record of improving operational efficiency and safety.
Overview
6
6
years of professional experience
Work History
Assistant House Manager
Goldenvoice
Los Angeles , CA
01.2024 - Current
- Oversaw and planned projects through timely inquiry response, event coordination and on-site support for productions and events.
- Created processes for maintaining security protocols within the venue premises.
- Developed systems for efficient management of daily operations in the house.
- Led, guided, and mentored new employees in understanding venue protocols.
Activity Assistant
Ivy Park Culver City
01.2023 - Current
- Formulated structured plans each month to manage events and recreational outings tailored to different participant needs.
- Monitored resident behavior during recreational activities to ensure safety.
- Taught classes on various topics such as arts and crafts or music appreciation.
- Handled duties of Activity Director for a 6-month period due to the director's medical absence.
Security Supervisor
Allied Universal Event Services
01.2019 - Current
- Managed team of security personnel.
- Assessed current Security processes and procedures periodically making adjustments as needed in order maximize efficiency.
- Handled critical incidents on-site, restraining and removing individuals under direction when required.
Security
Live Nation
01.2022 - 01.2023
- Security
- Checked bags and purses upon entry into venues for prohibited items as part of security protocol.
- Ensured only authorized personnel entered by verifying credentials.
Education
BA - Criminal Justice
California State University Los Angeles
Los Angeles, CA05-2024
AS - Transfer Administration of Law
West Los Angeles College
Los Angeles, CA01.2020
Skills
- Fluent in Spanish
- Crisis Management
- Guest relations
- CPR training
- Strong organization
- Elderly care
- Security management
- Emergency preparedness
Police Orientation Preperation Program
- Trained at LAPD Ahmanson Recruit Training Center alongside LAPD recruits under LAPD Drill Instructors
- Completed physical and coursework requirements under LAPD standards
- Gained an Associate's Degree in collaboration with West Los Angeles College
- Gained knowledge in report writing and scenario based trainings
Volunteer Experience
- Successfully finished LAPD cadet training program class 7-14.
- Physical Training
- Showcased commitment to discipline, respect, and leadership through various volunteering activities.
- Volunteer work: (970 hrs) Dodger details, Marathons, Community Givebacks
- Crime prevention hours (mall details, ride alongs)
- Vice unit- worked undercover with officers in all divisions
- Raised funds for Ray's Charles Foundation, and was rewarded $3,000 scholarship
- Attended briefings, meetings, and other events related to cadet operations.
Timeline
Assistant House Manager
Goldenvoice
01.2024 - Current
Activity Assistant
Ivy Park Culver City
01.2023 - Current
Security
Live Nation
01.2022 - 01.2023
Security Supervisor
Allied Universal Event Services
01.2019 - Current
BA - Criminal Justice
California State University Los Angeles
AS - Transfer Administration of Law
West Los Angeles College
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