Karen Gonzales
6326 West Onyx Avenue, Glendale ,AZ
Summary
Dynamic professional with experience at Fry's Marketplace, excelling in customer engagement and store presentation. Demonstrated patience and empathy while enhancing shopping experiences. Proven ability to maintain cleanliness and hygiene, and effectively restock inventory. Skilled in training and supervising teams, ensuring compliance and optimizing productivity at Chase Bank.
Overview
2020
2020
years of professional experience
Work History
Chase Bank Alarm Monitoring Supervisor
Chase
Phoenix, AZ
10.2009 - 09.2019
- Supervised daily operations, ensuring compliance with company policies and procedures.
- Coordinated team schedules to optimize productivity and service delivery.
- Trained new staff on operational processes and customer service standards.
- Monitored performance metrics to identify areas for improvement and implement solutions.
Front End Courtesy Clerk
Fry's Marketplace
Glendale, AZ
2023 - 2025
- Assisted customers with inquiries and product selection to enhance shopping experience.
- Maintained cleanliness and organization of store shelves to ensure optimal presentation.
- Collaborated with team members to restock inventory promptly and maintain product availability.
- Supported management in implementing store promotions, improving customer engagement.
- Adapted quickly to new processes and technologies to streamline daily operations.
Education
High School Diploma -
Sidney High School
Sidney, New York State Skills
- Patience and empathy
- Workplace safety
- Cleanliness and hygiene
- Stocking shelves
Timeline
Chase Bank Alarm Monitoring Supervisor
Chase
10.2009 - 09.2019
Front End Courtesy Clerk
Fry's Marketplace
2023 - 2025
High School Diploma -
Sidney High School