Karen Gonzalez
Orlando
Summary
Skilled professional offering expertise in order taking, money handling and product promotion. Greets guests with genuine smile, builds rapport and promotes enjoyable dining experience. Maintains thorough knowledge of menu to make recommendations.
Overview
5
5
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification
Work History
Server/Cashier
Mecatos
Orlando
05.2025 - 10.2025
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Processed customer transactions efficiently at checkout.
- Maintained a clean and organized work area throughout shifts.
Line cook/Customer Service
Taco Bell
Orlando
02.2024 - 05.2025
- Prepared food items according to established recipes and portion
- Maintained cleanliness and organization of kitchen workstations throughout shifts
- Communicated effectively with other staff members regarding orders and menu changes.
Server/cashier
Deligusto bakery
Columbia
02.2021 - 05.2023
- Provided excellent customer service to ensure satisfaction.
- Monitored inventory levels of baked goods and reported shortages to management.
- Handled cash transactions accurately and managed the register efficiently.
- Provided exceptional service to high volume of daily customers.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Assisted in training new servers.
- Prepared drinks according to standard recipes.
- Maintained cleanliness and organization of the checkout area and display cases.
Education
IEDT Moreno Y Escandon
Colombia Skills
- Exceptional customer service
- Positive and professional
- Positive guest interactions
- Cash handling
- Team collaboration
- Conflict resolution
- Effective communication
- Attention to detail
Languages
English
Elementary
Spanish
Native/ Bilingual
Certification
- Barista
- Cosmetology
- Administrative assistant
Timeline
Server/Cashier
Mecatos
05.2025 - 10.2025
Line cook/Customer Service
Taco Bell
02.2024 - 05.2025
Server/cashier
Deligusto bakery
02.2021 - 05.2023
IEDT Moreno Y Escandon