Karen Hale
De Soto,GA
Summary
- Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
- Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
- Dedicated to working quickly and accurately to trim parts. Knowledgeable about inspecting products and maintaining safety procedures. Highly efficient and flexible to meet changing demands.
Overview
18
18
years of professional experience
Work History
Head Cashier
Home Depot
01.2020 - 05.2022
- Helped customers find specific products, answered questions and offered product advice.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
- Assisted with purchases, locating items and signing up for rewards programs.
- Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
- Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
Assistant Manager
Hibbett Sporting Goods
11.2018 - 01.2020
- Enforced company policies and procedures to strengthen operational standards across departments.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
- Trained team members to deliver outstanding customer service, boosting customer satisfaction ratings.
Supervisor
South Eastern Cleaning
02.2012 - 10.2018
- Established and enforced clear goals to keep employees working collaboratively.
- Provided ongoing training to address staff needs.
- Coached and mentored staff members through constructive feedback to develop long-term career goals.
- Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
- Treated associates with fairness and respect, providing recognition of accomplishments.
- Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
Trimmer
Martex Finishing Plant
04.2007 - 02.2012
- Examined products and trimmed off excess materials to meet specifications.
- Reviewed design plans and instructions and completed work according to specifications.
- Documented daily production numbers and filed reports with management.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Insider
Papa John's Pizza
05.2004 - 12.2006
- Built pizzas using proper amount of dough and quantities of toppings according to specifications.
- Organized food preparation stations and regularly replenished supplies.
- Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
- Operated pizza oven and brick oven along with other kitchen equipment to prepare authentic Italian dishes.
- Placed completed orders at pick-up counter and alerted customers to retrieve items.
Education
Associate of Arts - Digital Photography
Southern New Hampshire University
Hooksett, NH05.2025
High School Diploma -
Lanett Senior High School
Lanett, AL05.2005
Skills
- Store opening and closing
- Employee engagement and motivation
- Opening and closing procedures
- Training and coaching
- Hard-working
- Issue resolution
- Cash register operation
- Returns and exchanges
- Customer assistance
Timeline
Head Cashier
Home Depot
01.2020 - 05.2022
Assistant Manager
Hibbett Sporting Goods
11.2018 - 01.2020
Supervisor
South Eastern Cleaning
02.2012 - 10.2018
Trimmer
Martex Finishing Plant
04.2007 - 02.2012
Insider
Papa John's Pizza
05.2004 - 12.2006
Associate of Arts - Digital Photography
Southern New Hampshire University
High School Diploma -
Lanett Senior High School
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
Jerimy SmithJerimy Smith
HDIS Senior Design Consultant at Home Depot Home ServicesHDIS Senior Design Consultant at Home Depot Home Services
DeMarius Holmes Jr.DeMarius Holmes Jr.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
JARIEN SINGLETONJARIEN SINGLETON
Lead Sales Associate at Dollar GeneralLead Sales Associate at Dollar General