Karen Harnage
Muskogee,Oklahoma
Summary
Dynamic Waitress Supervisor at Mahylon's with a proven track record in task delegation and complaint handling. Enhanced order accuracy and service speed through innovative workflow improvements, while training staff to excel in customer service. Recognized for promoting sales and maintaining high service standards during peak hours.
Overview
27
27
years of professional experience
Work History
Waitress Supervisor
Mahylon's
05.1999 - Current
- Supervised team to ensure efficient service delivery during peak hours.
- Trained new staff in customer service protocols and menu knowledge.
- Implemented workflow improvements to enhance order accuracy and speed.
- Coordinated daily staff schedules to optimize coverage and maintain service standards.
Education
High School Diploma -
Muskogee High School
Muskogee, OK1986
Skills
Task delegation
Complaint handling
Order accuracy
Sales promotion
Timeline
Waitress Supervisor
Mahylon's
05.1999 - Current
High School Diploma -
Muskogee High School