Jaime Xavier Hernandez
La Puente,CA
Summary
A highly motivated, adaptable, and results oriented professional with 5 years of experience in Pharmacy. Seeking a career transition to behavior interventionist by leveraging strong communication, problem solving, and organizational skills that can be used to offer patients the highest quality of service.
Overview
5
5
years of professional experience
Work History
Pharmacy Technician
Skilled Nursing Pharmacy
12.2019 - Current
- Streamlined workflow for pharmacists by efficiently managing electronic prescription records and drug refill requests.
- Reduced data entry errors through meticulous attention to detail and thorough review of entered information.
- Maintained up-to-date knowledge about pharmaceutical products, enabling accurate identification of medications during data entry tasks.
Lead Pharmacy Technician
Alpha-1 Pharmacy
10.2023 - 10.2024
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Provided excellent customer service at the point-of-sale counter, efficiently managing transactions while addressing patient inquiries.
Retail Pharmacy Technician
Walmart Pharmacy
04.2023 - 10.2023
- Managed high-stress situations calmly under pressure while prioritizing time-sensitive tasks to maintain seamless pharmacy operations amid unexpected challenges.
- Provided compassionate patient care by listening attentively to customers'' needs while respecting their privacy rights regarding sensitive medical information.
- Assisted in inventory management tasks, including ordering medications, restocking shelves, and conducting regular audits to minimize discrepancies and prevent stockouts.
- Supported pharmacy operations by preparing medication labels, packaging medications, and assembling daily dosage packs for patients.
Education
Pharmacy
North West College
West Covina, CA06-2019
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
- Answering customer questions
- Prescription interpretation
- Staff development
- Resolving customer issues
Timeline
Lead Pharmacy Technician
Alpha-1 Pharmacy
10.2023 - 10.2024
Retail Pharmacy Technician
Walmart Pharmacy
04.2023 - 10.2023
Pharmacy Technician
Skilled Nursing Pharmacy
12.2019 - Current
Pharmacy
North West College
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