Karen Hidalgo Suncion
Bossier City,LA
Summary
Responsible professional enthusiastic about supporting best practices in hospital operations, compliance and healthcare management. Demonstrated strengths in multi-area management, quality assurance, and service. Resourceful professional and collaborative team player.
Overview
10
10
years of professional experience
Work History
Treatment Coordinator
Steve Sato, Dds
Dayton, Ohio
09.2022 - 01.2023
- Managed patient scheduling, appointment reminders, and follow-up calls.
- Created customized treatment plans for patients based on individual needs.
- Tracked patient progress and updated records accordingly.
- Worked closely with medical billing department to ensure accurate coding of all services provided.
- Ensured compliance with HIPAA regulations as well as other applicable laws.
- Conducted financial counseling sessions for new and existing patients.
- Maintained communication with healthcare providers regarding referrals and authorizations.
Oral and Maxillofacial Surgeon
Private Practice
Lima, Lima - Peru
03.2016 - 06.2021
- Performed complex surgeries on the oral and maxillofacial region, including orthognathic surgery and temporomandibular joint surgery.
- Performed corrective jaw surgery to correct misalignments of teeth and jaws.
- Prescribed medications for pain relief and infection control following surgical procedures.
- Maintained detailed records of patient care activities according to hospital policy and legal requirements.
- Provided comprehensive diagnosis and treatment of diseases, injuries, deformities, and defects in the head, neck, face, jaws, and associated structures.
- Developed individualized treatment plans for patients requiring dental implants or other prosthetic devices to restore facial symmetry and function.
- Instructed medical staff on proper techniques for administering anesthesia during surgical procedures.
- Monitored patient progress post-operatively through follow-up visits with x-rays as needed.
- Collaborated with multidisciplinary teams to coordinate care for patients with complex conditions involving multiple medical specialties.
- Educated patients about preventive oral health care practices such as brushing and flossing techniques.
- Advocated for patient safety by adhering to established standards of practice while providing care in the operating room setting.
- Cultivated relationships with referring dentists regarding diagnosis and treatment planning prior to referral.
- Integrated advanced technology into clinical practice such as digital imaging systems or 3D printing technologies.
- Assisted in training new residents in Oral Maxillofacial Surgery techniques.
- Utilized knowledge of anatomy when performing reconstructive surgeries on the facial region.
- Ensured compliance with hospital policies regarding documentation of patient information.
- Treated facial lacerations, intraoral lacerations and fractured facial bones.
- Followed up with patients after procedures for proper pain management.
- Explained procedures, answered questions and administered additional pain relief to help patients feel comfortable.
- Analyzed X-rays and reviewed patients' health backgrounds to devise appropriate treatment course.
- Treated infections caused by chronic and acute issues and diseases within soft oral tissues.
- Conducted oral cancer screenings by thoroughly examining patients' mouths to identify problematic areas.
- Prepared patients for procedures by administering pain control medications and sedatives.
- Treated patients during emergency visits to repair tooth injuries and fractured facial bones.
- Prepared patients for dental implants by performing tooth extractions, bone grafts and gum grafts to support sufficient bone and gum tissue.
- Coordinated care and planned treatments by collaborating with restorative dentists and professionals.
- Evaluated teeth for misalignment and problems to diagnose conditions and treat or refer for specialist care.
- Treated patients surgically to correct mouth and jaw conditions, including cleft lip, cleft palate and jaw growth issues.
- Surgically removed tumors and abnormal growths to identify and treat potentially cancerous oral tissue.
- Diagnosed problems of maxillofacial regions and implemented treatments to resolve concerns.
- Planned targeted treatments based on individual needs and discussed options with patients.
- Completed trauma, orthognathic, dentoalveolar and implant-related surgeries.
- Performed surgery to prepare mouth for dental implants, aiding in regeneration of deficient bone and gum tissues.
- Utilized surgical instruments to remove tumors and other abnormal growths of oral and facial regions.
Chief Resident
Universidad Cayetano Heredia Hospital - Perú
Lika, Lima
03.2019 - 03.2020
- Developed and implemented an effective system of clinical rotations for residents.
- Monitored resident performance and provided feedback to ensure quality patient care.
- Collaborated with faculty members to develop new educational initiatives and programs.
- Organized monthly meetings with the departmental staff to review progress in residency program.
- Provided guidance and support to newly-hired residents as needed.
- Coordinated with other departments within the hospital on a regular basis to maintain consistency among all residency programs.
- Created a comprehensive orientation program for incoming residents.
- Maintained accurate records of resident activities, evaluations, and outcomes.
- Evaluated resident performance throughout their training period.
- Resolved any conflicts between residents or between residents and faculty members.
- Facilitated communication between faculty members, staff, and residents.
- Conducted regularly scheduled rounds on assigned units to observe resident performance.
- Served as a mentor for junior faculty members teaching in the residency program.
- Developed strategies for improving patient safety practices among all medical personnel involved in the residency program.
- Advised patients about diet, nutrition and other lifestyle behaviors to promote health and disease prevention.
- Maintained strict patient privacy and confidential patient information, taking care to meet HIPAA guidelines and statutes for data security.
- Collaborated with other healthcare professionals to provide comprehensive patient care.
- Prescribed medications or treatment regimens to address patient conditions.
- Worked with patients and families to design care plans.
- Ordered and interpreted results of laboratory tests and radiographs.
- Managed ongoing care of patients with chronic issues of varying severity and treatment requirements.
- Analyzed records, exam data and test results to inform diagnoses.
- Referred patients to medical specialists, social services or other necessary resources.
- Discussed histories and current symptoms or complaints with every patient.
- Updated charts with latest information, test results and differential diagnoses.
- Admitted patients for hospital stays.
- Explained potential prognoses of diseases or traumatic conditions.
- Diagnosed patients and administered medications on strict schedules.
- Directed and delegated workflow of nurses and residents.
Dentist
Private Practice
Lima, Lima Perú
03.2013 - 03.2016
- Performed patient examinations, charted dental history and developed treatment plans.
- Conducted root canals, extractions, fillings, crowns and other restorative procedures.
- Educated patients on proper oral hygiene techniques and preventive care measures.
- Provided emergency care for toothaches or broken teeth.
- Took x-rays to identify areas of decay or other abnormalities in the mouth.
- Utilized specialized tools such as drills, forceps and mirrors to perform procedures in a precise manner.
- Prescribed medications and antibiotics to treat infections or pain relief associated with dental work.
- Maintained accurate records of patient visits in electronic health records system.
- Ensured all safety protocols were met when performing any type of procedure.
- Adhered to professional standards of practice set forth by governing bodies.
- Collaborated with other healthcare providers to coordinate comprehensive patient care.
- Managed inventory levels for supplies used during procedures or office operations.
- Developed long-term relationships with patients through excellent customer service skills.
- Analyzed X-rays and reviewed patients' health backgrounds to devise appropriate treatment course.
- Designed and fitted patients with dentures, bridges and other prosthodontic dental appliances.
- Explained procedures, answered questions and administered additional pain relief to help patients feel comfortable.
- Took impressions for dental appliances and sent prosthesis to outside dental labs.
- Examined patients' teeth, gums and oral tissue to identify and diagnose conditions.
- Kept patient information confidential and respected patients rights to privacy.
- Taught patients how to properly brush and floss for optimal dental health.
- Collected information from patients, parents and guardians about dental care and issues of concern.
- Conducted oral cancer screenings by thoroughly examining patients' mouths to identify problematic areas.
- Performed cosmetic dentistry procedures, including whitening, veneers, and bonding, to enhance patients' smiles and confidence.
- Analyzed dental radiographs and diagnostic tests to inform treatment planning and outcomes.
- Collaborated with dental specialists, such as orthodontists and periodontists, to coordinate comprehensive care for patients.
- Executed complex dental procedures, such as root canals, extractions, and crown placements, with precision and care.
Education
Oral And Maxillofacial Surgeon - Dentistry
Cayetano Heredia University
Lima, Lima Perú 03-2020
Oral Medicine - Dentistry
Cayetano Heredia University
Lima, Lima Perú 03-2016
Dental Surgeon - Dentistry
San Martín University
Lima, Lima Perú 03-2013
Skills
- Exam room preparation
- Bookkeeping
- HIPAA compliance
- Dental care
- Patient care coordination
- Treatment Planning
- Appointment scheduling
- Dental assessment experience
- Healthcare documentation
- HIPAA protocol adherence
- Patient confidentiality
- Healthcare
- Proficient in dentrix
- Articulate communication
- Patient education
- Organizational skills
- Medical terminology
- Strategic planning
- Multitasking
- Patient assessment
- Patient care
- Critical thinking skills
- Attention to detail
- Verbal and written communication
- Follow-up care
- Medical instrument sterilization
- Educating parents
- X-ray interpretation skills
- X-ray review
- Oral communication
- Maxillofacial surgery
- Safety protocols and policies
Timeline
Treatment Coordinator
Steve Sato, Dds
09.2022 - 01.2023
Chief Resident
Universidad Cayetano Heredia Hospital - Perú
03.2019 - 03.2020
Oral and Maxillofacial Surgeon
Private Practice
03.2016 - 06.2021
Dentist
Private Practice
03.2013 - 03.2016
Oral And Maxillofacial Surgeon - Dentistry
Cayetano Heredia University
Oral Medicine - Dentistry
Cayetano Heredia University
Dental Surgeon - Dentistry
San Martín University