Karen Hoffman
Summary
Team-minded Training Store Manager with 28 years of experience training groups of employees in the pharmacy industry. A flexible and understanding individual with excellent interpersonal and communication abilities. Adept at creating training materials, evaluating employee performance and assessing company training needs.
Overview
36
36
years of professional experience
Work History
Training Store Manager
CVS Health
Tallahassee, FL
04.1990 - Current
- Performed variety of management functions including, driving sales, achieving store productivity and financial targets, planning and executing promotional and local store marketing activities.
- Hired, delegated and reviewed sales staff performance and provided comprehensive coaching in training Store management programs.
- Provided informal coaching and support during any given day and assisted and supported store associates in all aspects of sales and customer service.
- Drove and maintained solid operational processes, inventory management and inventory rationalization
- Oversaw, trained and encouraged district of 13 stores for new hire and compliance training , promoting culture of efficiency and performance.
- Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
- Maintained strong vendor connections at all stages, including arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
- Opened and closed store 6 days per week.
Education
Business Management
Broward College
Fort Lauderdale, FL1993
Skills
- Exceptional time management skills
- Training and development
- Outstanding interpersonal skills
- Skilled problem solver
- Strong work ethic
- Motivated team player
- Staff training and development
- Excellent communication skills
- Sales experience
- Basic administrative knowledge
- Merchandising
- Customer service-oriented
Timeline
Training Store Manager
CVS Health
04.1990 - Current
Business Management
Broward College