Karen Jackson
Las Vegas
Summary
Dedicated Security Supervisor with over 10 years of experience in team management and customer service within the security sector. Expertise in personnel supervision, incident management, and client relations to ensure safety and satisfaction. Successfully operated a driving school, showcasing strong organizational and instructional capabilities. Committed to enhancing operational efficiency and fostering supportive environments in service settings.
Overview
39
39
years of professional experience
1
1
Certification
Work History
Self Employed Owner/Operator
Game On Traffic School
Hemet, CA
12.2022 - 11.2025
- Enhanced student driving skills by providing comprehensive instruction across all skill levels.
- Updated knowledge of traffic laws through ongoing professional development activities.
- Prepared students for real-life scenarios including heavy traffic and adverse weather conditions.
- Conducted classroom sessions on traffic signs, road markings, and licensing procedures.
- Launched and managed a successful driving instruction business, overseeing daily operations.
- Maintained precise financial records, budget forecasting, and expense management.
Personal Caregiver
Home Care Service
Riverside, CA
03.2023 - 12.2024
- I was a personal caregiver, I cleaned and cooked. I ran errands. I took her to her doctor's appointments.
- Created a warm and supportive environment for clients by engaging in meaningful conversations and activities
- Prepared nutritious meals according to dietary restrictions and preferences of clients
- IHSS California
Security Supervisor/Officer
CSC
San Bernardino, CA
02.2013 - 09.2024
- Supervised a team of XX security officers, ensuring adherence to company policies and procedures
- Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Managed crowd control during high-traffic periods to ensure a safe and enjoyable experience for all guests
Security Officer
Allied Universal Security Services
Riverside, CA
02.2018 - 09.2021
- Enhanced security by conducting regular patrols to deter breaches.
- Ensured personnel safety by responding swiftly to alarms and emergencies.
- Trained new security staff on operational standards and procedures effectively.
- Collaborated with law enforcement, providing detailed reports during incidents.
- Cultivated a welcoming atmosphere by greeting guests professionally and courteously.
- Verified photo identification to grant facility access to authorized personnel.
- Screened individuals to prevent prohibited items from entering restricted areas.
- Monitored CCTV cameras to detect potential security breaches proactively.
Professional School Bus Driver
LAUSD Los Angeles Unified School District
Los Angeles, CA
09.1986 - 01.2011
- Enhanced student safety by following established transportation routes and schedules.
- Conducted thorough pre-trip inspections to ensure vehicle safety and readiness.
- Facilitated effective communication among students, parents, and school staff regarding transportation.
- Maintained precise records of daily routes and student counts as per district policies.
- Trained new drivers on safety protocols and district regulations for operational efficiency.
- Collaborated with transportation supervisors to resolve challenges and enhance service delivery.
Teacher's Aide
LAUSD
Los Angeles, CA
09.1995 - 06.2000
- Enhanced academic success by providing one-on-one support for special needs students.
- Created engaging classroom materials including worksheets, visual aids, and educational games.
- Trained students on essential life skills such as job applications and finances.
- Facilitated emotional well-being through tailored support for special needs learners.
- Supported students in navigating transportation challenges for greater independence.
Education
Bachelor's degree - Business/ Organizational Leadership
Los Angeles Trade Technical College/ Azusa Pacific University
University - Organizational Management
Azusa Pacific University
Azusa, CA05.2006
College - Business
Los Angeles Trade Technical College
Los Angeles, CA06.2003
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Staff hiring
- Business launch
- Business marketing
- Team leadership
- Decision-making
- Customer service
Certification
Alcohol and Tobacco Certification
Food Handler Certification
Bartending Certification
Notary Certification
Timeline
Personal Caregiver
Home Care Service
03.2023 - 12.2024
Self Employed Owner/Operator
Game On Traffic School
12.2022 - 11.2025
Security Officer
Allied Universal Security Services
02.2018 - 09.2021
Security Supervisor/Officer
CSC
02.2013 - 09.2024
Teacher's Aide
LAUSD
09.1995 - 06.2000
Professional School Bus Driver
LAUSD Los Angeles Unified School District
09.1986 - 01.2011
University - Organizational Management
Azusa Pacific University
College - Business
Los Angeles Trade Technical College
Bachelor's degree - Business/ Organizational Leadership
Los Angeles Trade Technical College/ Azusa Pacific University