KAREN JENKINS-BRENT
Harvey,LA
Summary
Assistant Manager with experience providing leadership necessary for sales growth and increased profit margin. Cultivates open communication with employees and provides feedback to improve job performance.
Overview
28
28
years of professional experience
Work History
Assistant Manager
The Ups Store
Harvey, LA
08.2015 - Current
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Trained team members in successful strategies to meet operational and sales targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
Assistant Manager
J P Morgan Chase, New Orleans, La
New Orleans, LA
10.1997 - 09.2013
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Trained team members in successful strategies to meet operational and sales targets.
- Monitored employee performance and developed improvement plans.
- Coached team on effective upselling and cross-selling methods.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Education
High School Diploma -
West Jefferson High School
Harvey, LA04.1985
Skills
- Employee performance evaluations
- Recruiting and Interviewing
- Staff Supervision
- Business planning
Timeline
Assistant Manager
The Ups Store
08.2015 - Current
Assistant Manager
J P Morgan Chase, New Orleans, La
10.1997 - 09.2013
High School Diploma -
West Jefferson High School