Karen Jones
Tuscola,TX
Summary
Motivated business professional bringing 12 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating and supporting staff members.
Overview
21
21
years of professional experience
Work History
Shop Owner
A-1 Discount Dog Grooming
05.2011 - 10.2021
- Complied with legal requirements and set up surveillance measures to secure merchandise.
- Completed store operational requirements by assigning tasks based upon strength, level of experience and [Area of expertise].
- Prepared annual budgets and monitored financial objectives.
- Coached, counseled and disciplined employees.
Accounts Receivable Clerk
Bridgeport Building Center
05.2008 - 04.2010
- Prepared and mailed invoices to customers, processed payments, and documented account updates.
- Responded to inbound inquiries regarding accounts and payments.
- Submitted cash and check deposits and generated cash receipts to record money received.
- Prepared billing statements and invoices for customer purchases and recorded transaction date, price and fees to support accuracy.
Clerk
Complete Production Services
03.2006 - 06.2008
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
Payroll Clerk
Patterson UTI Drilling
04.2004 - 03.2006
- Processed new hire paperwork and documents.
- Verified timekeeping records and handled any discrepancies with employees.
- Maintained payroll information by calculating, collecting, and entering data.
- Updated employee files with new details such as changes in address or salary levels.
Claims Examiner
Blue Cross Blue Shield Of Texas
04.2001 - 10.2003
- Paid or denied medical claims based upon established claims processing criteria.
- Verified patient insurance coverage and benefits for medical claims.
- Managed large volume of medical claims on daily basis.
Education
Cosmetology
Cosmetology Of Denton Texas
Denton, TX05.2010
Phlebotomy - Blood Bank Technology
Phlebotomy
Texas State Technical College11.1994
GED -
Abilene High School
Abilene, TX05.1979
Skills
- Marketing Expertise
- Customer Service Background
- Sales Proficiency
- Customer Service Expertise
- Financial management
- Cash handling
- Decision making
Timeline
Shop Owner
A-1 Discount Dog Grooming
05.2011 - 10.2021
Accounts Receivable Clerk
Bridgeport Building Center
05.2008 - 04.2010
Clerk
Complete Production Services
03.2006 - 06.2008
Payroll Clerk
Patterson UTI Drilling
04.2004 - 03.2006
Claims Examiner
Blue Cross Blue Shield Of Texas
04.2001 - 10.2003
Cosmetology
Cosmetology Of Denton Texas
Phlebotomy - Blood Bank Technology
Phlebotomy
GED -
Abilene High School
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