KAREN J VARGAS
New Britain,CT
Summary
Detail-oriented Coordinator skilled in managing chemotherapy appointments and scheduling procedures to optimize patient flow and meet regulatory standards. Expertise in document management, including scanning medical records and handling confidential communications. Experienced in training new employees, fostering team knowledge. Bilingual in Spanish, enhancing communication with diverse patient populations.
Overview
2
2
years of post-secondary education
14
14
years of professional experience
Work History
Medical Administrative Assistant
Hospital of Central Connecticut- Oncology & Hematology
Meriden, CT
10.2020 - Current
- Obtained necessary authorizations for procedures to ensure compliance with regulations.
- Coordinated appointments, procedures, and infusion scheduling to optimize patient flow.
- Transcribed referrals and patient phone calls into EMR for accurate record-keeping.
- Scanned medical records, signatures for necessary documents, fax/mail important and confidential documents to designated destination.
- Trained new employees on company standards to enhance onboarding experience.
Optician Apprentice
Professional Vision Center
Meriden, CT
01.2014 - 01.2020
- Guided clients in selecting appropriate eyeglasses and lens treatments to meet their vision needs.
- Maintained records and prepared reports on machine maintenance, lens breakage, and inventory.
- Processed insurance claims to ensure client coverage was verified., submit glasses orders and billing payments.
- Performed receptionist tasks by greeting clients and managing phone inquiries., greeting, answer phone calls, take messages and making appointments.
Sales Representative / Optician Apprentice
Walmart Vision Center
Berlin, CT
01.2013 - 01.2014
- Scheduled appointments in person and via telephone to enhance patient satisfaction and optimize provider time.
- Assisted patients with glasses concerns, adjustments, questions, and lenses options.
- Performed other clerical receptionist duties such as filing, photocopying, transcribing and faxing.
- Collected precise eye measurements, including corneal thickness, width, and curvature, to assist in patient care.
Education
Associate of Science - Human Services - Mental Health
LaGuardia Community College
New York, NY 06.2005 - 07.2007
High School Diploma -
Louis D Brandes
New York, NYSkills
- Insurance authorization
- Medical records scanning
- Appointment Scheduling
- Transcribing referrals
- Document Handling
- Excel proficiency
- Office coordination
- Time management
- Problem solving
- Spanish fluency
- Professional communication
SKILLS
Fluent in English & Spanish
Accomplishments
- HHC General Safety - 2025
- CPR & Certificates - 2019
- Health & Safety Training / Security Guard Training Hermanas Mirabal Family Center & Child Care Network Inc 2011
Timeline
Medical Administrative Assistant
Hospital of Central Connecticut- Oncology & Hematology
10.2020 - Current
Optician Apprentice
Professional Vision Center
01.2014 - 01.2020
Sales Representative / Optician Apprentice
Walmart Vision Center
01.2013 - 01.2014
Associate of Science - Human Services - Mental Health
LaGuardia Community College
06.2005 - 07.2007
High School Diploma -
Louis D Brandes