Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Karen Key

Lemoore,CA

Summary

Dynamic and results-driven professional with extensive experience in customer service at Vineyard Restaurant. Proven ability to enhance guest experiences through positive interactions and efficient point-of-sale operations. Skilled in team support and server training, consistently delivering high-quality service in fast-paced environments. Committed to maintaining cleanliness and adhering to health regulations.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Server

Vineyard Restaurant
Lemoore, California
05.2023 - Current
  • Provided attentive service to guests in a fast-paced dining environment.
  • Delivered food and beverages promptly while maintaining quality standards.
  • Processed customer orders accurately using the restaurant's point-of-sale system.
  • Maintained cleanliness of dining area and adhered to health regulations.
  • Engaged with customers to enhance their dining experience through friendly interactions.

Career Advisor

Kings County Office of Education
Hanford, California
03.2021 - Current
  • Guided students in career exploration and planning processes.
  • Provided one-on-one counseling sessions to assess student career goals.
  • Researched industry trends to inform career advice and resource materials.
  • Coordinated mock interviews with HR professionals to help prepare clients for real job interviews.

Server

Black Bear Diner
Hanford, California
05.2018 - 06.2023
  • Provided attentive service to guests in a fast-paced dining environment.
  • Delivered food and beverages promptly while maintaining quality standards.
  • Engaged with customers to enhance their dining experience through friendly interactions.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.

Instructional Assistant

Kings County Office of Education
Hanford, California
10.2003 - 03.2021
  • Assisted teachers with classroom management and student engagement strategies.
  • Supported the development of instructional materials and resources for lessons.
  • Facilitated small group activities to promote collaborative learning among students.
  • Provided one-on-one support to students with diverse learning needs.

Server

IHOP
Hanford, California
03.2012 - 05.2018
  • Provided attentive service to guests in a fast-paced dining environment.
  • Processed customer orders accurately using the restaurant's point-of-sale system.
  • Maintained cleanliness of dining area and adhered to health regulations.

Education

Associate of Arts - Child Development

Ashworth College
Norcross, GA
06-2005

Skills

  • Customer service
  • Team member support
  • Point of sale (POS) system operations
  • Server training
  • Positive guest interactions
  • Positive and professional

Certification

  • Serv safe certificate

Timeline

Server

Vineyard Restaurant
05.2023 - Current

Career Advisor

Kings County Office of Education
03.2021 - Current

Server

Black Bear Diner
05.2018 - 06.2023

Server

IHOP
03.2012 - 05.2018

Instructional Assistant

Kings County Office of Education
10.2003 - 03.2021

Associate of Arts - Child Development

Ashworth College