Summary
Overview
Work History
Education
Skills
I Love spending time with my Family, Hiking ,Gardening, Kayaking, Crocheting, Arts & Crafts .
Timeline
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Karen King

Phelps,NY

Summary

Dedicated Retail Service Specialist focused on giving every customer top-notch support for any request. Handles high-volume work with organized approach by staying on top of routine needs and special requests. Offers valuable administrative, customer relations and sales abilities. Reliable [Job Title] devoted to excellence in supporting store operations and handling customer requests. Multitasks and solves problems effectively to satisfy customers and maximize store profits. Specializes in handling [Type] needs.

Overview

35
35
years of professional experience

Work History

Retail Customer Service Representative

Wegmans Supermarket
09.2002 - Current
  • Fulfilled customers' special requests for merchandise and delivery times.
  • Attended to customer complaints and processed product return or replacement requests.
  • Unloaded delivery trucks and safely transported goods from stockroom to assigned floor.
  • Kept customer spaces clean, neat and organized for maximum appeal.
  • Assisted customers in making informed purchase choices and selecting products.
  • Monitored customer feedback and made adjustments to improve service quality.
  • Protected products from damage by using proper packaging and bagging techniques.

School Bus Driver

Victor Central Schools
09.1988 - 06.2000
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Maintained [State] driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Reported vehicle maintenance and repair issues to appropriate personnel for timely resolution.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Obeyed federal, [State] and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Communicated information to parents to promote good communication and transparency.
  • Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Assisted students with boarding and exiting bus to reduce safety issues.
  • Enforced student behavior policies and responded to student emergencies.

Education

High School Diploma -

Manchester/ Shortsville Central School Districts
Route 21 Shortsville NY
06.1985

Skills

  • Suggestive Selling
  • Telephone Etiquette
  • Store Operations
  • Stocking and Replenishing
  • Staff Training
  • Order Fulfillment

I Love spending time with my Family, Hiking ,Gardening, Kayaking, Crocheting, Arts & Crafts .

I Love spending time with my Family, Traveling to new destinations, Doing Arts & Crafts with my Grandchildren, Camping, Hiking, Kayaking, Gardening, Crocheting and Woodburning. I am currently teaching myself to play Acoustic Guitar. 

Timeline

Retail Customer Service Representative

Wegmans Supermarket
09.2002 - Current

School Bus Driver

Victor Central Schools
09.1988 - 06.2000

High School Diploma -

Manchester/ Shortsville Central School Districts

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Karen King