Karen Kneeland
Webster,FL
Summary
Dedicated retail sales associate with proven expertise in enhancing customer satisfaction through problem resolution and relationship building. Committed to maintaining a positive shopping environment.
Overview
6
6
years of professional experience
Work History
Retail Sales Associate
Circle K
Dade City, Florida
01.2020 - Current
- Enhanced customer satisfaction ratings by promptly answering questions, suggesting tailored solutions, and efficiently resolving issues.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Built strong customer relationships that fostered repeat business.
- Maintained composure in stressful situations, successfully diffusing tension and ensuring a positive customer experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Stocked shelves with merchandise.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Checked customer identification to ensure legal age for alcohol and tobacco purchases.
Education
Orange Technical Collage - Westside Campus
Winter Garden, FL02-1992
High School Diploma -
West Senior High School
West Seneca, NY05-1985
Skills
- Point of sale operation
- Customer service
- Cash handling
- Inventory control
- Stock management
- Visual merchandising
- Customer relationship management
Timeline
Retail Sales Associate
Circle K
01.2020 - Current
Orange Technical Collage - Westside Campus
High School Diploma -
West Senior High School