Karen Krieger
Antioch,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
9
9
years of professional experience
Work History
Server
Legends Food and Beverage
Concord, California
12.2020 - Current
- Ensured that each guest was served courteously, quickly, and efficiently.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Delivered food orders promptly and courteously.
- Stocked service areas with supplies during slow periods.
- Served food and beverages to patrons and immediately remedied issues with orders.
VIP Server
Aramark
Concord, California
04.2016 - 12.2020
- Prepared checks, itemizing total meal costs and taxes.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Delivered food orders promptly and courteously to tables.
- Greeted customers, answered questions and recommended specials to increase profits.
- Provided assistance to other servers when needed.
Server
Boundary Oak Golf Course
Walnut Creek, California
11.2015 - 12.2018
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Provided excellent customer service to ensure satisfaction.
- Monitored dining room for cleanliness and proper set-up at all times.
Education
Medical Assistant - Patient Care
Loma Vista
Concord, California06-2000
Skills
- Team member support
- Sales expertise
- Point of sale operation
- Guest engagement
- Effective customer upselling
- Positive and professional
- Calm demeanor
- Point of sale (POS) system operations
- Hospitality service expertise
- Customer service
- Autism spectrum
- Wheelchair transfers
- Personal care assistance
- Emotional support
- Cash handling
- Multitasking and organization
Timeline
Server
Legends Food and Beverage
12.2020 - Current
VIP Server
Aramark
04.2016 - 12.2020
Server
Boundary Oak Golf Course
11.2015 - 12.2018
Medical Assistant - Patient Care
Loma Vista
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